Assistant Manager: Lead Team, Elevate Guest Experience

Barnt Green Inn; Birmingham; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Progression opportunities

Discounts across brands

Friends & family discount

Gym discounts

Team socials

Pension

Holiday entitlement

Employee share scheme

Employee helpline

Job summary

Barnt Green Inn, part of Premium Country Pubs, is seeking an Assistant Manager to support the General Manager in daily operations, stepping in as Duty Manager when needed, and driving guest satisfaction.

You will develop your team through coaching, lead by example, and deliver memorable moments that make guests return, with a competitive salary and strong pension, holiday, and retail discounts.

Qualifications

• Must have management experience to support the General Manager.
• Strong communication skills to train and inspire the team.
• Lead by example and develop team members.
• Deliver moments that WOW guests and drive repeat visits.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver great service and hospitality.
• Be a role model and guide development within the team.
• Lead the team to create WOW moments for guests.

Skills

Management

Communication

Team Leadership

Mentoring

Job description

Barnt Green Inn, part of Premium Country Pubs, is seeking an Assistant Manager to support the General Manager in daily operations, stepping in as Duty Manager when needed, and driving guest satisfaction.

You will develop your team through coaching, lead by example, and deliver memorable moments that make guests return, with a competitive salary and strong pension, holiday, and retail discounts.