Assistant Manager: Lead Team, Drive Service & Growth

Wingstop UK - Newcastle; Whickham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount (50% Mon–Thu, 20%Fri

28 days holiday + birthday off

Culture budgets allocated to every餐r

Team based events (performance)

Regular company wide incentives

Wagestream access

Bi Annual Management Conferences &

Discounts platform

Employee recognition programmes

Team socials and events

Uniform provided

Job summary

Wingstop UK - Newcastle is seeking an Assistant Manager to lead day-to-day restaurant operations, working closely with the General Manager to drive performance, develop the team, and deliver an exceptional customer experience.

You’ll coach Shift Managers and Crew, take ownership of shifts, support recruitment and training, and ensure standards in food quality, service, and cleanliness. This hands-on role offers real responsibility and growth.

Qualifications

• Previous management experience in hospitality or retail.
• Strong leadership and people development skills.
• Commercial awareness and a drive to progress.

Responsibilities

• Supporting overall restaurant operations
• Leading shifts and developing team members
• Driving sales, performance, and service standards
• Supporting recruitment, training, and onboarding
• Ensuring compliance, food safety, and cleanliness

Skills

Leadership

People management

Customer service

Job description

Wingstop UK - Newcastle is seeking an Assistant Manager to lead day-to-day restaurant operations, working closely with the General Manager to drive performance, develop the team, and deliver an exceptional customer experience.

You’ll coach Shift Managers and Crew, take ownership of shifts, support recruitment and training, and ensure standards in food quality, service, and cleanliness. This hands-on role offers real responsibility and growth.