Assistant Manager: Lead & Inspire Guest Experience

Harri; Potters Bar; In loco; GBP 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career progression

Brand discounts 33%

Friends & family discount 20%

Gym discounts

Team socials

Pension

28 days holiday

Share schemes

Employee helpline

Descrizione del lavoro

Mitchells & Butlers’ Harvester venue in Potters Bar is seeking an Assistant Manager to support the General Manager in day-to-day operations and lead a dedicated team to deliver great guest experiences.

You’ll train and inspire staff, model behaviours, and drive service to WOW guests, ensuring a welcoming, smooth operation and memorable visits.

The role comes with a pension, 28 days holiday, staff discounts across the brands, and access to share schemes.

Competenze

• Experience in hospitality management in a fast-paced setting.
• Ability to train and inspire a team to deliver food, drink and service to high standards.
• Strong communication and leadership skills.

Mansioni

• Assist the General Manager with day-to-day operations.
• Act as Duty Manager during GM absence.
• Ensure guests have an excellent experience with WOW moments.
• Mentor and develop team members.

Conoscenze

Management experience

Communication skills

Team leadership

Guest service orientation

Descrizione del lavoro

Mitchells & Butlers’ Harvester venue in Potters Bar is seeking an Assistant Manager to support the General Manager in day-to-day operations and lead a dedicated team to deliver great guest experiences.

You’ll train and inspire staff, model behaviours, and drive service to WOW guests, ensuring a welcoming, smooth operation and memorable visits.

The role comes with a pension, 28 days holiday, staff discounts across the brands, and access to share schemes.