Assistant Manager: Lead Guest Experience & Team Growth

Mitchells & Butlers plc; Lower Blandford St Mary; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts

Free shares

Employee helpline

Gym discounts

Team socials

Job summary

Mitchells & Butlers plc, operating Neptune - Harvester, is seeking an Assistant Manager to support the General Manager in the daily running of the business. You’ll lead a team to deliver consistent guest experiences, mentor staff, and model excellent hospitality standards in a busy family-friendly venue.

This mobile-friendly application process makes applying quick, with benefits including employee discounts, pension, generous holiday allowance, and staff incentives.

Qualifications

• Experience in hospitality or retail management.
• Strong communication and coaching skills.
• Proven ability to lead a team to deliver excellent guest service.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink and service to a high standard.
• Be a role model and develop staff within the team.
• Lead the team to deliver moments that WOW our guests.

Skills

Leadership

Communication

Team motivation

Guest focus

Job description

Mitchells & Butlers plc, operating Neptune - Harvester, is seeking an Assistant Manager to support the General Manager in the daily running of the business. You’ll lead a team to deliver consistent guest experiences, mentor staff, and model excellent hospitality standards in a busy family-friendly venue.

This mobile-friendly application process makes applying quick, with benefits including employee discounts, pension, generous holiday allowance, and staff incentives.