Guest Experience Lead - Shift Supervisor

Harri; Loughborough; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% friend/family discount

Wagestream financial toolkit

Pension

28 days paid holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers Harvester is seeking a proactive Shift Supervisor to welcome guests, lead a team and deliver excellent service. You will train staff, drive performance and uphold cleanliness and safety standards across shifts.

Join our family-friendly brand for flexible shifts and staff discounts, plus pension, generous holiday allowance and share options. We value teamwork, enthusiasm and a passion for guest satisfaction.

Qualifications

• Experience in hospitality or restaurant supervision.
• Ability to lead and train teams across shifts.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Training

Food service

Job description

Mitchells & Butlers Harvester is seeking a proactive Shift Supervisor to welcome guests, lead a team and deliver excellent service. You will train staff, drive performance and uphold cleanliness and safety standards across shifts.

Join our family-friendly brand for flexible shifts and staff discounts, plus pension, generous holiday allowance and share options. We value teamwork, enthusiasm and a passion for guest satisfaction.