Assistant Manager — Lead Guest Experience & Team Growth

Highwayman; Woodlands; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension

28 days' holiday

Discounts across brands

Discounts on gym memberships

Team socials

Free shares

Employee helpline

Job summary

The Highwayman is looking for an Assistant Manager to support the General Manager and lead a dedicated team to deliver outstanding guest experiences at Stonehouse Pizza & Carvery venues. You’ll motivate, mentor and develop staff while ensuring smooth daily operations and excellent service.

You’ll benefit from strong progression opportunities, pension, generous holiday allowance, staff discounts across our brands, and an engaging team culture where people are valued and rewarded for great

Qualifications

• Experience in hospitality management or supervisory roles.
• Strong communication and leadership skills.
• Ability to motivate a team to deliver guest experiences.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink and service to be proud of.
• Be a role model and guide development within the team.
• Lead the team to WOW guests and encourage repeat visits.

Skills

Management experience

Team leadership

Customer service

Job description

The Highwayman is looking for an Assistant Manager to support the General Manager and lead a dedicated team to deliver outstanding guest experiences at Stonehouse Pizza & Carvery venues. You’ll motivate, mentor and develop staff while ensuring smooth daily operations and excellent service.

You’ll benefit from strong progression opportunities, pension, generous holiday allowance, staff discounts across our brands, and an engaging team culture where people are valued and rewarded for great