Assistant Manager - Lead Guest Experience & Team Growth

Mitchells & Butlers PLC; Cardiff; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Progression opportunities

Brand discounts 33%

Staff discounts 20%

Gym discounts

Team socials

Pension

Holiday entitlement

Free shares

Employee helpline

Job summary

Miller & Carter Cardiff The Hayes is recruiting an Assistant Manager to support the General Manager, lead the team and deliver an outstanding guest experience. You’ll mentor individuals to be their best and step in as Duty Manager when required.

Mitchells & Butler PLC offers a 3‑day Steak School, generous staff discounts across brands, pension, 28 days holiday and other perks, with opportunities for progression and team socials.

Qualifications

• Management experience in hospitality.
• Strong communication and leadership skills.
• Willingness to act as Duty Manager when required.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver high-quality food and service.
• Model behavior and develop team members.
• Lead the team to create WOW moments for guests.

Job description

Miller & Carter Cardiff The Hayes is recruiting an Assistant Manager to support the General Manager, lead the team and deliver an outstanding guest experience. You’ll mentor individuals to be their best and step in as Duty Manager when required.

Mitchells & Butler PLC offers a 3‑day Steak School, generous staff discounts across brands, pension, 28 days holiday and other perks, with opportunities for progression and team socials.