Assistant Manager - Steakhouse Leader & Guest Experience

Miller & Carter - Cardiff The Hayes; Cardiff; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Progression opportunities

Staff discounts across brands

Pension scheme

Holiday entitlement (28 days)

Job summary

Miller & Carter - Cardiff The Hayes is seeking an Assistant Manager to support the General Manager in daily operations and to lead a high-performing team in delivering exceptional guest experiences. You will mentor staff, optimise service standards and balance guest satisfaction with operational efficiency.

Join a renowned steakhouse brand offering progression, employee discounts and a supportive team culture.

Qualifications

• Management experience in a hospitality or restaurant environment.
• Strong people leadership and mentorship capabilities.
• Excellent communication and guest service orientation.

Responsibilities

• Support the General Manager in daily operations and duties.
• Train, coach and motivate the team to deliver exceptional service and dining experiences.
• Act as role model and guide development within the team.
• Drive moments that wow guests and encourage repeat visits.

Skills

Leadership

Team Management

Training & Development

Customer Service

Job description

Miller & Carter - Cardiff The Hayes is seeking an Assistant Manager to support the General Manager in daily operations and to lead a high-performing team in delivering exceptional guest experiences. You will mentor staff, optimise service standards and balance guest satisfaction with operational efficiency.

Join a renowned steakhouse brand offering progression, employee discounts and a supportive team culture.