Assistant Manager — Lead Guest Experience & Events

Wildwood - Peterborough; Peterborough; On-site; GBP 22,000 - 37,000; Full time

Job summary

Wildwood Peterborough is seeking a personality-packed Assistant Manager to lead a buzzing service in a unique cinema-enabled setting. You’ll welcome guests, guide the front-of-house team, and embody the Wildwood ethos of Casual excellence with flair and confidence.

As part of Bow Street Group, you’ll contribute to delivering exceptional hospitality, managing staff, coordinating stock and ensuring high standards across service and events.

Qualifications

• A people magnet: warm, engaging and charismatic.
• A natural leader who can motivate a team.
• Hands-on host who works the floor and the pavement.
• Eagle eye for detail and a passion for perfection.

Responsibilities

• Running slick, high-energy services with genuine hospitality.
• Leading and supporting the front-of-house team.
• Driving footfall and sales with creative outreach (tasters, engagement, flair).
• Handling recruitment, training, wellbeing and performance management.
• Managing stock, orders and supplier relations.
• Maintaining labour, rotas and productivity.
• Ensuring health & safety, compliance and cash handling are up to standard.
• Ensuring every guest leaves feeling wowed.
• Representing Wildwood with style, confidence and passion.

Skills

People magnet

Leadership

Front-of-house

Attention to detail

Hospitality

Job description

Wildwood Peterborough is seeking a personality-packed Assistant Manager to lead a buzzing service in a unique cinema-enabled setting. You’ll welcome guests, guide the front-of-house team, and embody the Wildwood ethos of Casual excellence with flair and confidence.

As part of Bow Street Group, you’ll contribute to delivering exceptional hospitality, managing staff, coordinating stock and ensuring high standards across service and events.