Assistant Manager — Lead a Dynamic Retail Team

Specsavers; Omagh; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

33 days' annual holiday

Eyecare & Hearcare discounts for you

Free parking

Headspace wellbeing app subscription

Specsavers Perks

Auto-enrolment into Workplace Pension

Job summary

Specsavers in Omagh is seeking an experienced Assistant Manager to support the Store Manager in delivering exceptional customer service and commercial success. You’ll lead a high-performing team, coach colleagues and help maintain store standards in a busy retail environment.

We’re looking for hands-on retail leaders with 1–3 years in team supervision, excellent communication and problem-solving skills, and a proactive approach to driving sales and customer satisfaction.

Qualifications

• A minimum of 1-3 years experience as a Team Leader, Supervisor or Assistant Manager within a busy retail setting
• Optical experience preferred but not essential
• A flexible approach with adaptability to change & managing the unexpected
• Experience leading, coaching or developing a team
• Excellent communication, organisation and problem-solving skills
• A passion for delivering outstanding customer service
• A proactive, hands-on approach to retail management
• The confidence to take responsibility and lead a team in a fast-paced store environment
• A keen eye for detail
• A passionate people person who goes the extra mile

Responsibilities

• Supporting the Store Manager in leading, motivating and developing the retail team
• Delivering excellent customer service and maintaining strong customer relationships
• Coaching and developing colleagues to maximise their performance
• Supporting recruitment, onboarding and ongoing training
• Maintaining high standards of visual merchandising, stock presentation and store operations
• Monitoring stock levels and supporting effective stock management
• Leading by example and creating an engaging, positive working environment

Skills

Communication skills

Organisation skills

Problem-solving

Team leadership

Customer service

Job description

Specsavers in Omagh is seeking an experienced Assistant Manager to support the Store Manager in delivering exceptional customer service and commercial success. You’ll lead a high-performing team, coach colleagues and help maintain store standards in a busy retail environment.

We’re looking for hands-on retail leaders with 1–3 years in team supervision, excellent communication and problem-solving skills, and a proactive approach to driving sales and customer satisfaction.