Assistant Manager

Specsavers; Omagh; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

33 days' annual holiday

Eyecare & Hearcare discounts for you

Free parking

Headspace wellbeing app subscription

Specsavers Perks

Auto-enrolment into Workplace Pension

Job summary

Specsavers in Omagh is seeking an experienced Assistant Manager to support the Store Manager in delivering exceptional customer service and commercial success. You’ll lead a high-performing team, coach colleagues and help maintain store standards in a busy retail environment.

We’re looking for hands-on retail leaders with 1–3 years in team supervision, excellent communication and problem-solving skills, and a proactive approach to driving sales and customer satisfaction.

Qualifications

• A minimum of 1-3 years experience as a Team Leader, Supervisor or Assistant Manager within a busy retail setting
• Optical experience preferred but not essential
• A flexible approach with adaptability to change & managing the unexpected
• Experience leading, coaching or developing a team
• Excellent communication, organisation and problem-solving skills
• A passion for delivering outstanding customer service
• A proactive, hands-on approach to retail management
• The confidence to take responsibility and lead a team in a fast-paced store environment
• A keen eye for detail
• A passionate people person who goes the extra mile

Responsibilities

• Supporting the Store Manager in leading, motivating and developing the retail team
• Delivering excellent customer service and maintaining strong customer relationships
• Coaching and developing colleagues to maximise their performance
• Supporting recruitment, onboarding and ongoing training
• Maintaining high standards of visual merchandising, stock presentation and store operations
• Monitoring stock levels and supporting effective stock management
• Leading by example and creating an engaging, positive working environment

Skills

Communication skills

Organisation skills

Problem-solving

Team leadership

Customer service

Job description

Are you an experienced Assistant Manager, Supervisor or Team Leader looking for your next step in retail management?

We're recruiting for an Assistant Manager to join a successful retail business in Omagh. This is an exciting opportunity to join a busy retailer offering a competitive salary and excellent benefits. You'll work closely with the Store Manager to lead the team and deliver an exceptional customer experience. We're looking for a hands-on, commercially minded retail manager who enjoys developing people, achieving targets and maintaining high store standards.

The Role

Assistant Manager As Assistant Manager, you'll play an important role in the day-to-day running of the store, supporting the Store Manager to deliver commercial success and create a positive, high-performing team.

Key Responsibilities Will Include

• Supporting the Store Manager in leading, motivating and developing the retail team
• Delivering excellent customer service and maintaining strong customer relationships
• Coaching and developing colleagues to maximise their performance
• Supporting recruitment, onboarding and ongoing training
• Maintaining high standards of visual merchandising, stock presentation and store operations
• Monitoring stock levels and supporting effective stock management
• Leading by example and creating an engaging, positive working environment

About You

To be successful in this Assistant Manager role, you'll ideally have:

• A minimum of 1-3 years experience as a Team Leader, Supervisor or Assistant Manager within a busy retail setting
• Optical experience preferred but not essential
• A flexible approach with an adaptability to change & managing the unexpected
• Experience leading, coaching or developing a team
• Excellent communication, organisation and problem-solving skills
• A passion for delivering outstanding customer service
• A proactive, hands-on approach to retail management
• The confidence to take responsibility and lead a team in a fast-paced store environment
• A keen eye for detail
• A passionate people person who goes the extra mile

What's on offer

• Competitive salary package DOE
• Full-time, permanent position (37.5 hours per week) including weekends
• Eyecare & Hearcare discounts for you and your family
• 33 days' annual holiday
• An additional paid day off for your Birthday
• Free parking
• Ongoing training, development and leadership support
• WeCare, a free, confidential wellbeing support service
• Complimentary subscription to the Headspace app
• Specsavers Perks which gives you access to additional savings on groceries, travel, gym memberships and everyday spending
• Auto-enrolment into a Workplace Pension scheme

Ready for your next retail management opportunity? If you're an ambitious retail professional looking to develop your management career with a business that invests in its people, we'd love to hear from you.