Assistant Manager - Jo Malone London - Birmingham Grand Central

The Estée Lauder Companies Inc.; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading beauty company seeks a Boutique Manager in Birmingham to ensure the smooth operation of the store and enhance customer experiences during events. The role requires proven retail management skills, a passion for beauty, and the ability to inspire a team to achieve sales targets.

Benefits

Competitive industry salary

Commission scheme

Product discount

Training & development

Qualifications

• Proven retail experience at Supervisor or above level, preferably within beauty.
• Ability to provide inspirational and personalized customer service.
• Experience of coaching/mentoring others.

Responsibilities

• Accountable for the smooth running of the store.
• Elevate in-store events and align team with the brand vision.

Skills

Customer Service

Sales Achievement

Coaching

Job description

Description

Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.

Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.

As Boutique Manager, your role will also be to elevate these in-store events. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Boutique and Brand vision.

Compensation And Benefits

• Competitive industry salary
• Commission scheme
• Product discount
• Training & development
  
  

Qualifications

You will have:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets