Assistant Manager in Radlett - Padel Club

Love Recruitment; East Ham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Progression opportunities

CPD access

Private medical after probation

Job summary

Love Recruitment is assisting a rapidly expanding Padel brand in recruiting an Assistant Manager for their Radlett centre. The role focuses on delivering exceptional service, premium player experiences, and efficient operations with a safe, well-presented environment.

Salary £28-34k depending on experience, plus bonus and strong progression opportunities. The successful candidate will bring hands-on leadership, strong organisational skills, and a background in sports management or hospitality,

Qualifications

• Experience in sporting environments and/or customer-facing hospitality.
• High-standard racquet skills with capacity to deliver sessions.
• Proven experience in event coordination and management.
• Strong interpersonal communication and customer engagement.

Responsibilities

• Act as first point of contact for members and guests with high service levels.
• Handle enquiries, bookings and issues professionally.
• Lead clubhouse, retail and F&B operations including health & safety.
• Assist in staff rosters and daily operations for smooth running.
• Resolve booking app enquiries and coordinate events and tournaments.
• Organise and run tournaments, social events and corporate bookings.
• Coordinate events to foster club community and culture.

Skills

Customer service

Staff scheduling

Event coordination

Sports management

F&B operations

Communication

Evening/weekend flexibility

Job description

Assistant Manager in Radlett - Padel Club

We are recruiting for this leisure industry job

£28-34k (experience dependant) plus bonus

Great benefits including huge progression potential, access to CPD, private medical after probation

Our client is a rapidly expanding Padel brand. They focus on delivering an exceptional player experience, fostering a vibrant community culture, and maintaining high-quality, safe, and well-presented centres. As they continue to grow, they offer structured career development pathways and genuine opportunities for progression within our expanding organisation.

We are now looking for a hands-on, people-focused Assistant Manager to support the day-to-day operations of the facility. You will ensure exceptional service delivery, premium player experiences, operational efficiency, and a safe, well-maintained environment.

This role is ideally suited to someone with strong organisational skills, operational awareness, a passion for community-building, and a diverse background. We are looking for someone who could have a background in Food & Beverage (F&B), sports management, fitness management, or gym management. A background in Padel/ Racquets management and/ or coaching or as a player is highly desirable.

Some of the key responsibilities of this exciting role:

• Act as the first point of contact for members and guests, ensuring high levels of customer service.

• Handle customer enquiries, bookings, and any issues professionally

• Lead and take ownership of the clubhouse, retail, and F&B operations (including leading on health & safety and compliance for this department)

• Assist in scheduling staff rotas and ensuring smooth daily operations.

• Resolve booking app enquiries

• Lead, organise, and run tournaments, social events, and corporate bookings.

• Coordinate and manage events to foster club community and culture.

A bit about you:

• Background: Experience in sporting environments (sports management, fitness, or gym management) and/or a customer-facing hospitality background (strongly desirable for leading our F&B and clubhouse operations).

• Sporting Ability: High-standard racquet skills (e.g., tennis or padel) with the ability to deliver group and individual sessions is highly desirable

• Event Coordination: Proven experience in event coordination and management.

• Communication: Strong interpersonal skills with the ability to engage authentically with customers.

• Flexibility: Ability to work flexible hours, including evenings and weekends