Assistant Manager: Hospitality Leader in a Fast-Paced Venue

Kate Ross; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Food and drink discount

Weekly tips

Wagestream access

Healthcare plan

Full induction and training

Discounted hotel stays

My Fuller’s benefits portal

Job summary

The Drayton Court Hotel in West London, part of Fuller’s, is seeking an Assistant Manager who can lead a friendly team and ensure exceptional guest experiences across our bar, restaurant and events spaces.

You will drive daily operations, support training and development, and help deliver outstanding service in a fast-paced hospitality environment at a landmark venue known for its warm, family-like culture and commitment to quality.

Qualifications

• Experience leading hospitality teams in a busy venue.
• Strong communication and customer service skills.
• Ability to work flexible hours including weekends.

Responsibilities

• Oversee daily operations of bar, kitchen and events.
• Lead and develop the team to deliver consistent guest service.
• Support recruitment, training and ensuring brand standards.
• Manage guest feedback to maintain high satisfaction.

Skills

Friendly atmosphere

Hands-on leadership

Decision-making

Fast-paced

Willing to learn

Strong communication

Guest service focus

Job description

The Drayton Court Hotel in West London, part of Fuller’s, is seeking an Assistant Manager who can lead a friendly team and ensure exceptional guest experiences across our bar, restaurant and events spaces.

You will drive daily operations, support training and development, and help deliver outstanding service in a fast-paced hospitality environment at a landmark venue known for its warm, family-like culture and commitment to quality.