Assistant Manager - Fine Dining Hotel Restaurant

Yellow 42 Recruitment; Girvan; On-site; GBP 28,350 - 34,650; Full time

Benefits offered by this job

Live-in accommodation

Meal on duty

Discounted room rates

Spa and gym access

Uniform provided

Employee assistance programme

Training & development

Job summary

Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5 star hotel in Ayrshire for their fine dining outlet.

This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move. You will manage multiple outlets, lead a large team, and drive guest satisfaction while maintaining cost controls.

Qualifications

• Experience in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager level is essential.
• Ability to analyse financial information and prepare budget and outlet goals; monitor payroll and costs.
• Comprehensive computer skills and familiarity with standard hospitality software.

Responsibilities

• Manage multiple outlets and a large staff.
• Distribute workload amongst self and direct reports.
• Respond to guest needs during hours of operation.
• Lead the team by setting a positive example.
• Monitor employees to ensure performance expectations are met.
• Conduct appraisals and training programs in line with management guidance.
• Lead and develop reports and staff to ensure quality service.
• Identify and implement improvements to service and operational processes.

Skills

Staff management

Workload distribution

Guest service

Team leadership

Performance monitoring

Appraisals

Training programmes

Communication

Budget awareness

Payroll control

Education

Degree or HND

Hospitality diploma

Food Hygiene Certificate

Personal License holder

Tools

POS systems

MS Office

Kitchen software

Job description

Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5 star hotel in Ayrshire for their fine dining outlet.

This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move.

What you need to demonstrate

• Able to manage multiple outlets and a large number of staff.
• Effectively manage distribution of workload amongst self and direct reports
• Respond appropriately to guest needs during hours of operation
• Lead the team by setting a positive example
• Monitor employees to ensure performance expectations are met.
• Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates
• Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development
• In conjunction with the F&B Services Manager, develop and implement Training programmes for Departments
• Lead the team by communicating effectively
• Display an understanding of the impact that menu choice has on productivity and profitability
• Initiate and maintain timely recording of and follow-up of all bookings
• Conduct performance or reviews with direct reports as necessary on a timely basis
• Provide creative methods for improving Customer Service
• Continuously review and improve internal operations methods in own Department and suggest to other Departments how they might assist in general improvements through appropriate forum
• To generate new ideas for service and products that will maintain a competitive and leading edge over our competitors

Who you are

• Must be able to communicate effectively in spoken and written English.
• Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential
• Degree/HND or equivalent preferred
• Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred
• Must be resourceful, creative and maintain flexibility.
• Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends
• Comprehensive computer skills preferred
• Intermediate or Elementary Food Hygiene Certificate desirable
• Personal License Holder desirable

What is on offer

• Salary £31.5k or above DOE
• Subsidised live in accommodation if required
• Access to a meal on duty in the staff canteen.
• Friends & Family Rooms Programme - discounted room rates
• Discounts available at the Food & Beverage outlets
• Resort Facilities – use of the Spa, Gym and facilities
• Discounted room rates at all company properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available

PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL