Assistant Manager D

The Kingswood Arms, Banstead; Kingswood; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Dining discounts 25%

Wagestream access

Healthcare cash plan

Full induction and training

Tips paid weekly

Job summary

The Kingswood Arms in Kingswood, Surrey, is seeking an Assistant Manager to lead daily operations in our welcoming pub and restaurant. You will foster a friendly atmosphere for guests and staff, oversee service and kitchen coordination, and ensure high standards of quality and hospitality.

With Fuller's backing, we offer extensive training, career progression opportunities, and attractive benefits including dining discounts, Wagestream access, and a healthcare plan.

Qualifications

• Experience delivering high-quality guest experiences in hospitality.
• Ability to train and develop team members.
• Strong communication with guests, colleagues and management.

Responsibilities

• Lead daily operations on the floor and in the pub/restaurant.
• Oversee service flow and coordinate kitchen and front-of-house.
• Maintain high standards of hospitality and guest satisfaction.

Skills

Excellent customer service

People leadership

Staff training

Communication skills

Growth mindset

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

The Kingswood Arms is a charming pub and restaurant nestled in the peaceful village of Kingswood, in the heart of the Surrey Hills. We pride ourselves on offering a welcoming atmosphere, a carefully curated selection of real ales and wines, exceptional service, and a high-quality dining experience.
Our kitchen and bar are well-equipped and professionally maintained, providing the perfect environment for creativity.
We also offer opportunities for growth within the team, ideal for anyone looking to expand your skills and take the next step in their hospitality career.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.