Assistant Manager, Bourton on the Water

Marston's PLC; Bourton-on-the-Water; Remote; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Performance bonus

Staff discounts

Flexible hours

Career progression

Health benefits

Job summary

Marston's in Bourton-on-the-Water is seeking an Assistant Manager to lead the pub team, support the GM, and deliver memorable guest experiences. You'll step up on shifts, drive KPI performance, and model the service standards that guests return for.

This role offers a development path through our Aspire programme toward a General Manager position, flexible/part-time hours, staff benefits, and a supportive, people-first culture across our pubs and hotels.

Qualifications

• Prior supervision/assistant management experience in a branded pub.
• Proven ability to lead a team and drive guest satisfaction.

Responsibilities

• Support the GM in achieving financial and KPI targets.
• Inspire and motivate the pub team on every shift.
• Be accountable for operations when deputising for the GM.
• Ensure best-in-class guest experiences and service standards.

Skills

Leadership

Customer service

Team motivation

Job description

We're on the lookout for a new Assistant Manager to join our team!

Be there for the ordinary, and the extra ordinary moments.

Pride yourself in leading and motivating a pub team that contributes to local communities – creating endless moments of joy.

As an Assistant Manager you'll:

Be part of the pub management team, stepping up when the General Manager isn't around. With a passion for leading and motivating others, you'll lead from the front to create memorable experiences that gets our guests coming back for more.

• Support the GM in achieving financial and business KPI's
• Inspire and motivateyour pub team on every shift
• Be passionateabout doing the right thing for your team and guests
• Be accountable for the successful operation of the pub when deputising for the GM
• Bring previous experience in a like-for-like Assistant/ Deputy Manager role in a similar/ branded environment

What comes next is up to you:

If you have the determination to drive your development, our Aspire programme will support you to progress into a General Manager role - running your own pub team!

What you get from us:

You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• A performance related bonus
• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Flexible and part time hours available to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Scope to build your career and progress through our Management Development training - including access to our award winning, innovative app-based training platform
• A friendly and lively environment, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional wellbeing support

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Marston's. Where people make pubs.