Assistant Manager - Bobbi Brown - Full Time - Selfridges, London

Estée Lauder Companies; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Estée Lauder Companies in London seeks an inspirational Assistant Counter Manager to lead and coach a team of Sales Associates, supporting the Store Manager to achieve sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills in a fast-paced beauty retail environment. This role offers a path to growth within a prestige beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead, coach and develop the Sales Associates to achieve all sales, customer service and operational targets.
• Support the Store Manager to lead and oversee daily store operations and drive high standards of customer service.

Skills

Supervisory experience

Coaching

Retail operations

Customer service

POS software

Microsoft Office

Right to work in country

Tools

POS software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment
• Previous experience with retail point⁃of⁃sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview