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Job summary
Wet Willie's in Birmingham is hiring an Assistant Manager responsible for ensuring excellent guest service and overseeing daily operations. The ideal candidate will have a Bachelor's degree and at least 3 years of managerial experience in a full-service restaurant. Responsibilities include financial oversight, staff management, and maintaining high cleanliness and service standards. If you thrive in a dynamic environment and have a passion for hospitality, this role is perfect for you.
Qualifications
3+ years experience as a salaried manager in full-service dining.
Experience with full service alcohol serving facility desirable.
Strong record of maintaining high standards.
Responsibilities
Ensure excellent guest service that meets expectations.
Control day-to-day operations and manage profit & loss.
Direct managing of shifts and staff decisions.
Skills
Guest service excellence
Staff management
Financial control
Leadership
P&L management
Education
Bachelor's Degree or equivalent
Job description
Job 165877 - Assistant Manager Billys Sports Grill Birmingham, AL
Ensures excellent guest service that meets or exceeds expectations.
Ensures that the restaurant is adequately staffed to meet guest needs.
Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
Operating the business in accordance with the company policies and applicable laws.
Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
Maximizing table turnover, sales per guest, and sales per hour.
Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
Monitor daily activities to ensure quality food and cleanliness standards.
Meet the restaurant's P & L, and expense goals
Promoting suggestive selling techniques.
Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.
Requirements
Bachelor's Degree or equivalent combination of education and experience
Minimum of 3 years of experience as salaried manager in full service, casual dining
Experience with full service alcohol serving facility desirable
Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
Demonstrated leadership skills, including coaching, directing, and motivating a team
Some exposure to P&L and sales building highly desirable