Assistant Manager (Barnsley)

Cancer Research UK (CRUK); Barnsley; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts on travel and tech

Gym membership

Wellbeing support

Job summary

Cancer Research UK is seeking a motivated Retail Assistant Manager for its Barnsley shop. The role focuses on supporting the shop manager, driving income through people, stock, and excellent customer service, and acting as an ambassador for CRUK in the local community.

You will help lead a team of staff and volunteers, ensure store standards, and contribute to fundraising events while maintaining compliance with policies and health & safety guidelines.

Qualifications

• Proven ability to deliver excellent customer service
• Experience working in a busy, lively environment
• Able to adapt to changing priorities and work independently
• Strong commercial awareness and sense for store performance
• Effective communication and relationship-building with customers and colleagues
• Willingness to work a flexible rota to cover store needs

Responsibilities

• Support the shop manager to guide and inspire a diverse team of paid staff and volunteers
• Oversee the commercial running of the store including display, merchandising, stock management and shop standards
• Lead by example with excellent customer and supporter service
• Help achieve targets for donated stock, cash, gift aid, ASP, sell-through and stock processing
• Build relationships with the local community and Cancer Research UK colleagues
• Assist in organizing and delivering fundraising events to reach targets
• Ensure compliance with health, safety, safeguarding, security and HR policies
• Deputise for the shop manager in their absence
• Perform manual handling and physical tasks as required

Skills

Customer service

Team leadership

Commercial awareness

Flexibility

Adaptability

Relationship building

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail Assistant Manager

£13.25 - £15.46 per hour plus benefits

Reports to : Shop manager

Department: Trading

Contract: Permanent

Working hours : Part time 15 hours per week(Flexible role to cover 1 day SM day off and 2 half days to include 4 hours on Saturday/Sunday)

Location : Barnsley Shop

Closing date: 1st November 2026 23:55

Interview date : w/c 9th November

The internal title for this role is Assistant Shop Manager.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.

• Support the commercial running of the storeincluding display and merchandising, stock management, maintaining shop standards, store layout, sales and income.

• Leading by example and providing excellent customer and supporter service.

• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.

• Creating relationships with your local community and Cancer Research UK colleagues.

• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.

• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.

• Deputising for the shop manager in their absence.

• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.

• Experience of working in a lively and vibrant environment.

• Adaptability in changing situations, including being able to work effectively independently.

• Commercial awareness.

• The ability to create relationships and communicate well.

• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

[Download the Candidate Pack]

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

For the full job description and more information about working with us please contact [e-mail]

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please visit our website or contact us at [e-mail].

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact [e-mail] or 0 20 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.