Assistant Manager

Halfords; Woolwich; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

On-target earnings up to £45,422

Base salary up to £36,322

Uncapped monthly bonus (£9,100 average

5 days a week

Refer a friend scheme

Job summary

Halfords is seeking an Assistant Manager to partner with the Centre Manager, balancing workshop duties with frontline sales and customer service. You will lead a small team, drawing on your mechanical knowledge to support technicians and deliver a smooth customer journey.

The role combines hands-on workshop work with people leadership, safety compliance, and system-driven service standards in a busy Autocentre environment. Five days a week with clear earning potential.

Qualifications

• Hands-on experience as a mechanic or management experience in a similar environment.
• Strong technical knowledge with Level 2/3 Light Vehicle Maintenance qualification or equivalent.
• Experience delivering high levels of customer satisfaction through effective leadership.

Responsibilities

• Work alongside the Centre Manager to provide productive management and leadership.
• Divide time between workshop activities and daily sales/customer service.
• Lead, coach and develop colleagues in the moment.
• Ensure high standards of vehicle maintenance and diagnostics.

Skills

Customer service leadership

Coaching & training

Mechanical knowledge

Workshop operations

Tool ownership

Health & safety compliance

Communication skills

IT proficiency

Time management

Full driving licence

Education

Level 2/3 Light Vehicle Maintenance qualification

Tools

Workshop diagnostics tools

Job description

As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

• + Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• + Experience in coaching, training, and developing colleagues in the moment
• + Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• + Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• + Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• + Experience of maintaining compliance with Health & Safety standards
• + Excellent verbal and written communication skills
• + IT proficient, with the ability and willingness to learn in‑house systems
• + Strong organisational and time management skills
• + Full, valid driving licence

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

• + On-target earnings up to £45,422
• + Comprising a base salary up to £36,322
• + An uncapped monthly bonus scheme with average additional earnings of £9,100 per year.
• + 5 days a week
• + Earn extra with our refer a friend scheme - T&C's Apply.

Benefits Include:

• + 5.6 weeks' annual leave
• + Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• + Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• + Family & Friends Discount Events
• + Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• + Financial planning support via Wagestream - access up to 30% of your salary in advance
• + GP Access, 364 days a year, 24 hours a day
• + Join the Share save scheme with a 20% discount on shares
• + Health Cash Plan - to access wellbeing services and claim back healthcare costs
• + Pension Scheme & Life Assurance
• + You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.