Assistant Manager

Pet Family Limited; Wokingham; On-site; Full time

Job summary

A leading family-run business in Wokingham seeks an Assistant Manager for their Pets Corner store. This role involves delivering exceptional customer service, leading a team, and maintaining high store standards. Join a supportive environment with extensive training and benefits.

Benefits

35% staff discount on accessories

25% on food

20% in Dogwood Salons

Continuous training and development

Bonus scheme

Qualifications

• Strong team focus with the ability to lead and motivate others.
• Willing to build strong relationships with our customers and their pets.

Responsibilities

• Delivering exceptional customer service.
• Maximising sales and performance by identifying improvements.
• Maintaining accurate inventory and store presentation.

Skills

Customer Service

Team Leadership

Motivation

Relationship Building

Job description

£12.37 per hour

Permanent

Full-time

Full Time: 37.5 hours working any 5 out of 7 days per week*

We are currently recruiting for an Assistant Manager within our Pets Corner store based in Wokingham.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of an Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of an Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming an Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.