Assistant Manager

Lymington Precision Engineering (Lpe) Ltd; West Oxfordshire; Remote; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Food & drink discounts

Weekly tips

Hotel stay discounts

My Fuller’s benefits

Healthcare cash plan

Induction and training

Wagestream access

Retailer discounts

Job summary

Cotswold Inns & Hotels is seeking an Assistant Manager to lead daily hotel operations and drive outstanding guest experiences. You will manage front-of-house and back-of-house teams, ensuring smooth service and a welcoming atmosphere across properties.

Ideal candidates bring hospitality supervisory experience, strong leadership, and excellent communication. This role offers a hands-on environment with opportunities for professional development and progression within Fuller’s family.

Qualifications

• Experience in hospitality management or supervisory role.
• Proven ability to lead teams in fast-paced environments.
• Excellent communication and guest-relations skills.

Responsibilities

• Oversee daily hotel operations and service delivery.
• Lead and mentor front-of-house and back-of-house teams.
• Ensure guest satisfaction and handle feedback.
• Assist in recruitment, training and performance management.

Skills

People leadership

Customer service

Communication

Decision making

Team development

Job description

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.

The Bay Tree holds a magical ambiance that it has been remembered for, for centuries. Throughout the hotel the national trust colours are used from Farrow and Ball. Stonewalls, flagstone floors with open log fireplaces and wooden beams, create that home away from home feeling our guests seek.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.