Assistant Manager

Cotswold Inns and Hotels Ltd.; Burford; Remote; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25% food & drink discount

Weekly tips

Discounted hotel stays

My Fuller’s benefits

Healthcare plan

Job summary

Cotswold Inns & Hotels in Burford is seeking an Assistant Manager to lead daily operations across our Bay Tree venue, delivering warm hospitality and personal service. You’ll inspire the team, manage guest experiences, and uphold brand standards in a fast-paced setting.

We offer structured induction and comprehensive training, with career progression across pubs and hotels, a generous 25% discount on food and drink for you and family, weekly tips, and access to My Fuller’s benefits platform.

Qualifications

• Ability to create a friendly atmosphere for the team and customers.
• Hands-on leader capable of managing day-to-day operations.
• Confident manager with strong decision-making skills.
• Enjoys working in a fast-paced environment.
• Eagerness to learn new skills through our training and development.

Responsibilities

• Lead daily operations of the venue and ensure smooth service.
• Motivate and manage front-of-house and kitchen teams.
• Maintain high standards of guest experience and hospitality.
• Drive guest satisfaction and consistent service quality.

Skills

Team leadership

Communication

Customer service

Decision making

Fast-paced environment

Willingness to learn

Passion for food & wine

Job description

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.

The Bay Tree holds a magical ambiance that it has been remembered for, for centuries. Throughout the hotel the national trust colours are used from Farrow and Ball. Stonewalls, flagstone floors with open log fireplaces and wooden beams, create that home away from home feeling our guests seek.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.