Assistant Manager

Frankie & Benny'S; West of England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

50% food & drinks discounts across Big

Job summary

Frankie & Benny’s is hiring an Assistant Manager to lead a fast‑paced team, deliver outstanding guest experiences, and drive performance. You’ll inspire your team, ensure safety and compliance, and make commercially sound decisions to support the restaurant and brand goals.

A strong hospitality mindset and people leadership are essential to thrive in this role. The role offers a 45‑hour contract with quarterly bonus opportunities and employee benefits such as discounts and career growth paths,

Qualifications

• Experience in hospitality and leadership.
• Ability to motivate and develop teams.
• Customer‑facing experience in a fast paced environment.

Responsibilities

• Deliver unforgettable guest experiences.
• Drive performance to meet restaurant and brand goals.
• Inspire and lead your team to a positive, high‑performing culture.
• Ensure safety, compliance and smooth operating standards.
• Think commercially to support the wider business.

Skills

Leadership

Hospitality

People skills

Team development

Guest experience

Job description

Step Up to the Plate –
Become an Assistant Manager at Frankie & Benny’s!

At Frankie & Benny’s, we believe the best
moments in life are shared—over great food, good vibes, and unforgettable
memories. If you're passionate about people, hospitality, and leadership, this
is your chance to shine.

Why Join Frankie & Benny’s?

We know that happy teams create the best guest experiences,
so we offer:

• A
  Place for Everyone – We celebrate individuality and welcome
  anyone who brings energy, passion, and leadership to the table.
• A
  Competitive Package – 45-hour contract, quarterly bonus and opportunity to earn Tronc.
• Awesome
  Discounts – 50% off food and drink across all Big Table Group
  brands, plus 25% off for friends & family.
• Career
  Growth – Fully funded apprenticeships in Hospitality Management
  (Level 4)
• Wellbeing
  & Support – Our Employee Assistant Program includes a 24/7 virtual GP,
  mental health support, second medical opinion service, and more.
• Perks
  & Rewards – Early access to wages, discounted gym
  memberships, and savings on theme parks, shopping, and more!
• Team
  Competitions & Events – Win trips, join team parties, and
  celebrate success together!

What You’ll Do as an Assistant Manager:

• Deliver
  unforgettable guest experiences – Make every visit full of
  warmth, energy, and delicious food.
• Drive
  performance – Help smash restaurant and brand goals.
• Inspire
  & lead your team – Create a fun, motivating environment and
  support team development.
• Ensure
  safety & compliance – Keep the restaurant safe, legal, and
  running like clockwork.
• Think
  commercially – Make smart decisions that support the wider
  business.

Who We’re Looking For:

If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us.

At Frankie & Benny’s, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you – your experience, personality, and leadership style.

At Frankie & Benny’s, we don’t just look for experience – we look for people with a genuine love for hospitality who care about their teams and our guests. If that sounds like you, we’d love to welcome you to the family.