Assistant Manager - Basingstoke. Job in Basingstoke Education & Training Jobs

Five Guys; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company that prides itself on delivering perfect burgers and fries! As an Assistant Manager, you'll play a crucial role in leading your team to success while fostering a fun and engaging work environment. With opportunities for growth into Deputy or General Manager roles, this position offers a rewarding career path. Enjoy a range of perks including an achievable bonus scheme, generous holiday allowance, and a supportive team culture. If you're passionate about people and service, this is the perfect opportunity for you!

Benefits

Achievable bonus scheme

Secret Shopper bonus

High Performer Awards

Paid holidays

Free meals on shift

Life assurance

Financial wellbeing app access

Employee discount program

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Experience in managing teams and delivering excellent customer service.
• Strong leadership skills and ability to drive sales.

Responsibilities

• Manage shift managers and crew to ensure smooth operations.
• Lead by example and maintain customer satisfaction.
• Drive sales and control costs effectively.

Skills

Hands-on leadership skills

Customer service

Team management

Education

High school diploma or equivalent

Management experience

Job description

Assistant Manager - Basingstoke

Assistant Manager

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'serve' philosophy.

We are still a family-oriented company, characterized by integrity, enthusiasm, competitiveness, and a can-do attitude.

Rewards

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

Other Awesome Perks

• Days out and social events
• Invitation to the annual Assistant Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys employee discount program
• Wellbeing support and employee assistance program (EAP)
• Development opportunities to grow your career
• Enhanced Maternity & Paternity Leave
• Pension scheme

You’ll Be Enthusiastic About

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - Hands-on leadership skills
• Customer service

What You’ll Be Doing

• Managing Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an exceptional experience for your team and creating a fun work environment
• Ensuring customer satisfaction and handling complaints promptly
• Leading by example, working on the line and floor with customers
• Supporting the General Manager and achieving store results
• Owning your P&L, driving sales, and controlling costs
• Managing daily operations and planning for the long term
• Leading with our core values
• Developing your team to build a strong talent pipeline

Incredible Careers with Five Guys

• If ambitious, we support your growth with the right tools
• Next steps could include Deputy or General Manager roles, leading to opportunities as an Area Trainer, District Manager, or in the Support Office
• Five Guys is more than a job — it’s a career!