Assistant Manager

Lounge; Warminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and dynamic team as an Assistant Manager at a forward-thinking establishment. You'll play a crucial role in supporting the General Manager to ensure exceptional service and a welcoming atmosphere for all guests. This position offers a unique opportunity to showcase your leadership skills while driving sales and fostering team retention. With a focus on personal development and career progression, you will help create a thriving community hub where every customer leaves happy. Embrace the challenge and enjoy the rewards of being part of this exciting journey.

Benefits

Overtime pay for extra hours

Staff food on every shift

50% staff discount

Paid breaks

28 days holiday

Enhanced maternity and paternity pay

Annual staff party

Company pension scheme

Opportunities for personal development

Tips shared equally

Qualifications

• Experience in a similar role in hospitality.
• Strong leadership and communication skills.

Responsibilities

• Support daily operations and team engagement.
• Drive sales and maintain high standards.

Skills

Team Management

Customer Service

Sales Building

Communication Skills

Attention to Detail

Education

Experience in Hospitality Management

Job description

Lounges are special places, made so by the brilliant people who run them. As an Assistant Manager, you'll support the General Manager to maintain excellence across the team, delivering 14 great shifts to ensure every customer leaves happy. Your responsibilities include supporting daily operations such as rotas, team engagement, and customer feedback. Your standards will match ours, but your approach will be uniquely yours. You'll be involved in driving sales, team retention, training, customer service, and maintaining high standards. You are committed to making your Lounge the go-to spot for the local community. This role is challenging but rewarding.

The Good Stuff

• Overtime pay for hours worked over contracted hours
• Staff food on every shift
• 50% staff discount outside working hours from day one
• Paid breaks
• 28 days holiday (including Bank Holidays), pro-rata
• Enhanced maternity and paternity pay after 2 years of service
• Annual staff party - Loungefest
• Competitions and incentives, including trips with suppliers
• Company pension scheme
• Long service awards
• Pay flexibility with Wagestream
• Support via the Licenced Trade Charity
• Opportunities for personal development and career progression
• Achievable bonuses
• Tips shared equally based on hours worked
• Christmas and Boxing Day off

What you'll bring

• Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafes, or coffee shops
• Experience in a bar environment with food and drinks service
• A passion for hospitality and talent in managing people
• Driven and persistent in overcoming challenges
• Good literacy and attention to detail for reporting KPIs
• Excellent communication skills to build rapport and trust
• Self-motivated and able to work efficiently under pressure
• Knowledge of sales building, forecasting, HR, and NPS best practices

Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram to learn more about us.