Assistant Manager

TN United Kingdom; Truro; On-site; GBP 24,000 - 34,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager in Truro, where you'll inspire and lead a team dedicated to delivering exceptional customer service. This role offers a competitive base salary and the potential for significant earnings through uncapped commissions. You'll be pivotal in ensuring operational excellence while providing customers with the perfect sleep solutions. With extensive training and opportunities for career progression, this is your chance to thrive in a supportive environment that values work-life balance and personal growth.

Benefits

Monthly store bonus potential

Employee discount scheme

Medicash health and wellbeing cashback

Unum Income Protection

Pension scheme

Discounted gym memberships

Cycle to Work scheme

Holiday buy & sell scheme

Enhanced maternity and adoption leave

Learning and development programs

Qualifications

• Experience as an Assistant Manager or senior sales consultant.
• Ability to coach and motivate team members.

Responsibilities

• Deputising for the Store Manager and ensuring operational standards.
• Using SleepPRO technology to assist customers in selecting products.

Skills

Customer Service

Team Leadership

Sales Target Achievement

Coaching and Development

Job description

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Assistant Store Manager - Truro Store - Base salary of £24,000, with the potential to earn up to £34,000 with On Target Earnings

Deputising for the store manager, running the shift in their absence, training colleagues and helping our customers choose the right products for a great night's sleep!

The Role - Assistant Manager

We are currently looking for an Assistant Manager to join our team. You would play a significant role in helping us achieve our vision, being a key player in moving our business forward, with your natural ability to set an example for the team to engage, inspire and advise our customers to ensure they choose the bed that suits them best!

Your role as Assistant Manager will involve:

1. Deputising for the Store Manager in their absence, ensuring operational and brand standards are upheld in store.
2. Completing management tasks as required on shift, ensuring you have enough staff and resources as needed.
3. Using our SleepPRO technology to ensure our customers choose the right mattress, giving them a perfect night’s sleep, and building rapport to advise on sleep wellness.
4. Taking customers through the sales process and completing order paperwork and credit agreements (full training provided).

Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience. We provide extensive product training, ongoing coaching, and support to help you succeed, progress, and build your career into Store Management and beyond!

In return, we offer a competitive base salary plus uncapped individual commission once your minimum sales target is achieved.

On target earnings c£34, based on your sales target, with no upper earning limit beyond that!

Our busiest times include evenings, weekends, and bank holidays. You will be expected to cover some of these shifts, but we value work-life balance and do not expect you to work all of them.

Due to the nature of our products, the role involves moving products around in-store and some cleaning tasks to maintain store and product condition for our customers.

Skills Needed

We are looking for a current Assistant Manager or a senior sales consultant with team leadership experience who can coach and motivate with pride, passion, and a positive attitude.

• Devoted to delivering excellent customer service with professionalism, engaging with customers to build rapport and understand their needs.
• Driven to meet personal and team targets, with experience in coaching and developing team members, and confident in tracking targets and spotting sales opportunities.
• Resilient, resourceful, and daring to try new approaches to help the store succeed.

Our Benefits

In addition, we offer:

• Monthly store bonus potential when targets are achieved
• Employee discount scheme for Bensons products
• Medicash health and wellbeing cashback options
• Unum Income Protection for long-term illness
• Pension scheme provided by Legal & General
• Discounted gym memberships
• Cycle to Work scheme
• Holiday buy & sell scheme
• Enhanced maternity and adoption leave
• Access to Retail Trust services
• Learning and development programs
• Career progression opportunities within Bensons for Beds
• Long service awards and shopping vouchers

About Bensons for Beds

We are Bensons for Beds, dedicated to Sleep Wellness. With extensive experience, we source high-quality beds, frames, and mattresses, aiming to design the perfect sleep experience. Under new ownership, we have ambitious growth plans over the next three years.