Assistant Manager

TieTalent; St. Austell; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the food and beverage sector is seeking an Assistant Manager to join their family-oriented team. This role offers the chance to lead a passionate group dedicated to delivering exceptional burgers and fries, while fostering a positive work environment. With a commitment to integrity and enthusiasm, you will manage daily operations, support team development, and uphold company values. This position not only provides opportunities for career growth but also offers a range of attractive perks, ensuring a rewarding experience for the right candidate.

Benefits

Achievable bonus scheme

Secret Shopper bonus

High Performer Awards

Paid breaks

Free burgers, fries, and shakes

Life assurance

Financial wellbeing app access

Days out and social events

Career development opportunities

Enhanced Maternity & Paternity Leave

Qualifications

• Enthusiastic about burgers and fries, with strong leadership and customer service skills.
• Ability to manage a team and ensure quality food delivery.

Responsibilities

• Manage Shift Managers and Crew while ensuring customer satisfaction.
• Drive sales and control costs, supporting the General Manager.

Skills

People leadership skills

Customer service excellence

Team management

Job description

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About

Assistant Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've maintained our 'perfect and serve' philosophy since our family business began in 1986. We are a family-oriented team with integrity, enthusiasm, and a can-do attitude.

Rewards

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards: £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

Other Perks

• Days out and social events
• Invitation to the annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and employee assistance program (EAP)
• Career development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

You’ll Be Enthusiastic About

• Our Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, Integrity
• People leadership skills
• Customer service excellence

What You’ll Be Doing

• Managing Shift Managers and Crew
• Supporting the delivery of quality food
• Creating a positive work environment
• Ensuring customer satisfaction and handling complaints
• Leading by example on the floor and kitchen
• Supporting General Manager and store results
• Owning your P&L, driving sales, controlling costs
• Managing daily operations and planning for the future
• Upholding company values
• Developing team talent pipeline

Incredible Careers with Five Guys

• Opportunities for growth: Deputy GM, GM, Area Trainer, District Manager, Support Office roles
• We support ambitious career progression
• Location: St Austell, England

Additional Details

• Languages: English
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Food & Beverage