Assistant Manager

Devonshire; Tooting; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

20% discount in all Young's Pubs

30% discount on overnight stays in Pub

Free meals

28 days holiday per year

Company pension scheme

Fully funded apprenticeships and培训

Job summary

The Devonshire in Balham invites applications for an Assistant Manager to lead our busy pub and dining operation. You will drive excellent customer service, oversee front-of-house and bar teams, and contribute to menu and service innovation while upholding our standards of quality and guest experience.

We offer clear development pathways toward GM roles, funded training, staff discounts, and a friendly, energetic culture that rewards initiative and teamwork.

Qualifications

• Strong customer service experience in hospitality.
• Excellent communication and teamwork skills.
• Flexible and adaptable to a fast-paced pub environment.
• Ability to train staff and lead a team.

Responsibilities

• Lead and manage front-of-house and kitchen teams.
• Drive exceptional customer service and staff development.
• Support career development and training initiatives.

Skills

Customer service

Team leadership

Communication skills

Hospitality experience

Job description

Descripción

Assistant Manager

Situated right in the middle of Balham and Clapham South tube station, The Devonshire is a popular and well-established pub and dining spot in Balham.
A fast-paced atmosphere is in all areas of the business but we also focus on the small details that make our customers have a memorable stay, customer service is key with experience preferred and big personalities welcomed!
Teamwork is key during the busier times, with communication skills being a high priority. Every year, our large self-contained garden is transformed with seasons with our DEVoted to Summer festival during the warmer months turning into a Bavarian Balham Christmas market inspired garden during the winter.
We love to work with open people, people with ideas, and energy and who are passionate about their life. Be yourself, be courteous and make conscious decisions. We will expand your knowledge of foods, wines, beers, cocktails, and coffee as you make new friends and look at your career with us helping you on your way to the bigger picture. We know life isn’t black and white so we will try to be as flexible as we can when given enough notice. Apply if you want to be a part of our vision, culture and the vibe we’re creating.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.