Assistant Manager

Woolpack; London Borough of Southwark; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Career development

Apprenticeships

Employee discounts

Share Save Scheme

Free meals

28 days holiday

Pension scheme

Résumé du poste

The Woolpack on Bermondsey Street, London, is seeking an enthusiastic Assistant Manager to lead the front and back of house. You will drive service standards, supervise staff and ensure smooth day-to-day operations.

We prize customer focus and pro‑active leadership; this role offers a clear career pathway, funded training, generous holiday, meals on shift, and strong pension benefits as part of our pub group.

Qualifications

• Relevant supervisory experience in hospitality.
• Passion for delivering excellent customer service.
• Pro-active approach to team management and training.
• Commitment to career development in hospitality.

Responsabilités

• Lead daily operations to ensure guest satisfaction.
• Manage staff scheduling, training, and performance.
• Uphold brand standards and service quality.

Connaissances

Team leadership

Customer service

Staff development

Communication

Description du poste

Descripción

Assistant Manager

Situated on trendy Bermondsey Street and only a short walk from London Bridge. Our pub has a little something for everyone, whether it's casual drinks with friends in our large beer garden, something a bit cosier in the main bar area, or a setting to fill up your Instagram feed with our recently redecorated renaissance room.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.