Assistant Manager

Cotswold Inns and Hotels Ltd.; Tetbury; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Food & drink discount

Tips paid weekly

Staff discount on stays

My Fuller’s benefits platform

Healthcare cash plan

Induction and training

Wagestream access

Job summary

Cotswold Inns & Hotels is seeking an Assistant Manager to lead daily operations across our charming Cotswolds properties, delivering warm hospitality and attentive service to guests. You’ll manage the team, ensure smooth service, and uphold our standards in a fast-paced environment.

We offer ongoing training, career development, employee discounts, and access to My Fuller’s benefits platform, with healthcare cover and Wagestream options to support your work‑life balance.

Qualifications

• Ability to create a friendly atmosphere for the team and customers.
• Hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Passion for fresh food, great wines, and engaging service.

Responsibilities

• Lead daily operations across our pubs and hotels in the Cotswolds.
• Manage team performance and guest service standards.
• Ensure smooth service during peak times and events.
• Collaborate with departments to drive guest satisfaction and business results.

Job description

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.

A magnificent country house in The Cotswolds set amongst an English country garden and surrounding woodlands, the local area offers an abundance of outdoor activities.There are 42 beautifully designed rooms spread out over different buildings all providing a traditional yet luxurious experience.

What wecan offer you:

• An exciting variety of career paths: Explore a widerange of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strivefor a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and developmentprograms to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubsand hotels for you and your friends and family. Increasing to 30% after oneyear, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourlypay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’sFamily
• Access to ‘My Fuller’s’ – our online benefitsplatform where you can make savings at 100s of retailers and access discountedgym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us youwill have access to a 24-hour GP service and the ability to claim your moneyback for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings asyou earn them with Wagestream. This means you won’t always need to wait untilpayday.

What welook for in an Assistant Manager:

• Abilityto create a friendly atmosphere for the team and customers.
• Ahands-on leader with the ability to manage the day-to-day running of thebusiness.
• Aconfident manager with great decision-making skills.
• Enjoyworking in a fast-paced environment.
• Interestin learning new skills to enhance your career with our industry leadingtraining and development.
• Passionfor fresh food, great wines, and engagingservice.