Assistant Manager

TipTopJob; Tendring; On-site; GBP 28,000 - 50,000; Full time

Benefits offered by this job

Monthly commission

Staff discount on phones/plans

Award-winning franchise

Exclusive staff discounts

Cost price premium accessories

Team incentives & recognition

Job summary

Priority Recruitment are pleased to present this exciting opportunity for an Assistant Store Leader based in the Clacton:on:Sea area. This opportunity offers complete autonomy, a defined career progression path, and the chance to join an award-winning sales team within a leading telecoms brand.

Are you an experienced Assistant Manager or a Retail/Sales Management professional ready to step into a dynamic new role?

Qualifications

• Proven background in a telecoms, tech, or customer-focused retail/sales environment.
• Confident leading from the front and coaching teams to smash sales targets.
• Thrive in fast-paced, target-driven settings with a track record of delivering results.

Responsibilities

• Welcoming customers into the store and setting a professional, customer-first environment.
• Leading by example on the shop floor with tailored advice on plans, handsets, broadband and accessories.
• Managing day-to-day operations to achieve commercial targets and high service standards.
• Coaching and motivating team members to hit KPIs and grow product knowledge.
• Overseeing the sales floor and supporting team members to drive performance.
• Monitoring stock levels, processing deliveries, and merchandising in line with brand standards.
• Handling transactions, returns, and escalations to ensure customer satisfaction.
• Taking ownership of store presentation, compliance and cleanliness.
• Reporting on sales figures and feeding insights to area managers.

Skills

telecoms retail

customer service

team leadership

coaching

Job description

Job Title:Assistant Manager

Location:Clacton:on:Sea

Basic Salary: GBP 28,000

OTE: GBP 40,000 : GBP 50,000+ per annum

Shift and schedule:Trading hours are 9 am : 5:30 pm, Monday to Saturday, and 10 am : 4 pm on Sundays. 5:over:7 day working pattern

Priority Recruitment are pleased to present this exciting opportunity for an Assistant Store Leader based in the Clacton:on:Sea area.

This opportunity offers complete autonomy, a defined career progression path, and the chance to join an award:winning sales team. With industry:leading support and a tailored training platform, this role offers plenty of opportunities for personal and professional growth. Our client is a leading telecoms brand, priding themselves on providing some of the most competitive mobile and broadband contracts and deals on the hottest new phones and accessories.

Are you an experienced Assistant Manager or a Retail/Sales Management professional ready to step into a dynamic new role?

What's In It For You

• : Starting salary of GBP 28,000per annum.
• : Monthly commission, paid on performance, with anuncapped structurethat rewards results.
• : Join anaward:winning franchiserecognised for excellence within the telecoms industry.
• : Enjoyexclusive staff discountson phones, plans, and accessories : plus extended perks for friends and family.
• : Access premium accessories at cost price: ideal for tech lovers and savvy savers alike.
• : Regularteam incentives, social events, and monthly recognition awardsto celebrate wins and keep things fun.

More About The Role

• : Welcoming customers into the store and setting the tone for a professional, approachable, and customer:first environment.
• : Leading by example on the shop floor : offering tailored advice on mobile plans, handsets, broadband, and tech accessories based on each customer's needs.
• : Managing day:to:day operations, ensuring the team delivers outstanding service and achieves commercial targets.
• : Coaching and motivating team members to hit KPIs, build product knowledge, and grow confidence in selling and upselling telecom solutions.
• : Overseeing the sales floor : stepping in to support team members, resolve customer queries, and drive performance.
• : Monitoring and maintaining stock levels, processing deliveries, and ensuring all products are merchandised in line with brand standards.
• : Handling transactions, returns, and customer escalations with confidence and care, ensuring every customer leaves satisfied.
• : Taking ownership of store presentation, compliance, and cleanliness, ensuring everything's running smoothly behind the scenes.
• : Reporting on daily/weekly sales figures, identifying areas for improvement, and putting plans in place to boost results.
• : Feeding back insights to area managers and the wider franchise group to help shape promotions, training needs, and operational improvements.
• : Bringing energy, organisation, and initiative, you're the go:to person when things need sorting quickly and effectively.

Successful Applicant

• : Proven background in a telecoms, tech, or customer:focused retail/sales environment.
• : Confident leading from the front : experienced in coaching and motivating teams to smash sales targets.
• : Thrives in fast:paced, target:driven settings where every day brings something new.
• : Strong track record of delivering results, both individually and through others.
• : Hands:on and proactive : just as comfortable rolling up your sleeves on the shop floor as you are reviewing performance.
• : Passionate about tech and telecoms : stays up to date with the latest products, plans, and market trends.
• : Clear, confident communicator who knows how to get the best out of their team and build customer trust.
• : Positive, solutions:focused attitude : driven by hitting goals and creating a brilliant in:store experience.
• : Comfortable working independently and making decisions that benefit the team, the customer, and the business.