Assistant Manager

Zachary Daniels Recruitment; Sheet; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Annual bonus

Great work-life balance

Full training and ongoing support

Career progression opportunities

Job summary

Zachary Daniels Recruitment is recruiting for an Assistant Store Manager position in Petersfield. The role involves supporting the Store Manager, ensuring excellent customer service and helping to grow sales, with no late shifts and a balanced work‑life pattern.

You will handle enquiries across channels, build relationships with customers and local businesses, and help maintain store presentation while supporting day‑to‑day operations.

Qualifications

• Experience in an Assistant Manager, Supervisor, Team Leader or sales advisory role in retail or related sectors.
• Confident communication with customers by telephone, email and face‑to‑face.
• Commercial awareness with ability to meet sales targets.
• Organised with ability to prioritise workload.

Responsibilities

• Support the Store Manager across sales, customer service, administration and site standards.
• Handle customer enquiries by phone, email and in person and follow up on opportunities.
• Explain available services and recommend suitable solutions.
• Build relationships with customers, local businesses and supporting organisations.
• Assist with driving sales and maximising revenue.
• Maintain high standards of customer service and site presentation.
• Assist with contracts, payments, accounts and general administration.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Assistant Store Manager

Location: Petersfield

Salary: £28,000 + Annual Bonus

Bonus: Typically around 10%

Are you an experienced Assistant Manager, Supervisor or customer-focused sales professional looking for a varied role with genuine responsibility and a great work‑life balance?

We are recruiting for an Assistant Store Manager to join a growing customer-focused business in Petersfield. This is a hands‑on opportunity where you will work closely with the Store Manager as part of a small team, supporting the day‑to‑day running of the site while delivering excellent service and helping to grow sales.

The role offers an excellent work‑life balance, with no late shifts, no Sunday working and half‑day Saturdays on a rotational basis.

The Role

As Assistant Store Manager, you will support the Store Manager across sales, customer service, administration, site standards and general operations.

You will deal with customer enquiries by telephone, email and face‑to‑face, helping customers find the most suitable solution and following up on new opportunities.

This is not a high‑pressure sales environment. However, you must be confident speaking with both individual customers and local businesses, introducing the company's services and building strong relationships.

You will also play an important role in maintaining high standards across the site, supporting administration and ensuring customers receive a professional and friendly service at all times.

Key Responsibilities

• Respond to customer enquiries by telephone, email and face‑to‑face.
• Follow up on new enquiries and convert opportunities into new customers.
• Confidently explain the available services and recommend the most suitable solution.
• Build relationships with individual customers, local businesses and supporting organisations.
• Support the Store Manager in driving sales and maximising revenue.
• Manage and retain existing customer relationships.
• Promote additional products and services where appropriate.
• Maintain high standards of customer service and site presentation.
• Support with contracts, payments, customer accounts and general administration.
• Monitor rent payments and follow up on outstanding balances.
• Carry out regular safety, security and maintenance checks.
• Liaise with contractors and service providers when required.
• Support the smooth day‑to‑day running of the site.

About You

We are looking for someone who is confident, proactive and comfortable taking responsibility. You may currently be working as an Assistant Manager, Supervisor, Team Leader, Sales Advisor or in another customer‑facing role within retail, property, leisure, automotive or a similar environment.

You will be:

• Confident communicating with customers by telephone, email and face‑to‑face.
• Comfortable introducing services to local businesses and building new relationships.
• Customer‑focused with a positive and professional approach.
• Commercially aware and confident working towards sales targets.
• Organised and able to prioritise a varied workload.
• IT literate and comfortable learning new systems.
• Reliable, hands‑on and willing to support all areas of the operation.
• Able to work independently and as part of a small team.
• Calm and professional when resolving customer queries.
• Motivated by delivering results and earning bonus.

What's on Offer

• Basic salary of £28,000.
• Annual bonus typically worth around 10%.
• A great work‑life balance.
• Full training and ongoing support.
• A varied and responsible Assistant Store Manager position.
• Opportunity to join a growing business with ambitious expansion plans.
• Future progression opportunities as the business develops.