Assistant Manager

Upham Inns; Sway; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Up to £33,000 per annum + share of Trn

Meal discounts for you & guests

Hotel accommodation discount

Development pathway to General Manager

Lifestyle card discounts

Service Awards

Birthday Gift

Refer a friend incentive up to £1000

Job summary

Upham Inns is seeking an Assistant Manager to deliver guest experiences at a high level while overseeing food and beverage and leading the team on each shift.

We require previous supervisory hospitality experience, the right to work in the UK, and strong leadership with excellent interpersonal and communication skills. You must be able to work evenings, weekends and holidays in a dynamic pub environment.

Qualifications

• Experience supervising hospitality staff in a pub or restaurant.
• The Right to Work in the UK.
• Strong leadership and staff development ability.
• Excellent interpersonal and communication skills.
• Innovative, trustworthy and impartial decision making.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Delivery of guest experience at a high level through every shift.
• Overall responsibility for the food and beverage operations.
• Achieve KPIs and financial performance for the business.
• HR tasks including recruitment and staff development.
• Stock controls and inventory management.
• Open and close the business and drive guest satisfaction.

Skills

Previous supervisory experience

Leadership skills

Interpersonal & communication

Problem solving

trustworthy & impartial

Evenings/weekends/holidays

Job description

What's in it for you?

• Up to £33,000 per annum plus a share of Tronc (this can be up to £5000 per year)
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation - 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card - which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a 100% free benefit for our Upham Inn team members.
• Service Awards
• A Birthday Gift
• Refer a friend and Chef recruitment incentives of up to £1000
• Previous supervisory experience within Hospitality
• The Right to Work in the UK
• Strong leadership skills with a passion for staff development and upskilling
• Excellent interpersonal and communication skills
• Innovative, trustworthy and impartial
• Ability to work evenings, weekends and holidays is essential.

What's in it for you?

• Up to £33,000 per annum plus a share of Tronc (this can be up to £5000 per year)
• Flexible shift patterns
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation - 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card - which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a 100% free benefit for our Upham Inn team members.
• Service Awards
• A Birthday Gift
• Refer a friend and Chef recruitment incentives of up to £1000

Assistant Manager Requirements

• Previous supervisory experience within Hospitality
• The Right to Work in the UK
• Strong leadership skills with a passion for staff development and upskilling
• Excellent interpersonal and communication skills
• Innovative, trustworthy and impartial
• Ability to work evenings, weekends and holidays is essential.

Duties/Responsibilities

• Delivery of guest experience at a high level with consistency through every shift
• Overall responsibility for the food and beverage
• Achieving the KPI's / performance metrics for the ongoing financial success of the business
• HR responsibilities including recruitment and development of staff
• Stock controls
• Drive business through the delivery of consistent guest experiences
• Opening and closing of the business

A job you can enjoy

As our Assistant Manager, you will help to create a special atmosphere for guests. You will still be out there on the floor, right at the heart of the action - but you'll be more than just 'one of the team'. While the General Manager drives the business, it is you that manages the day-to-day running of the business…

You'll need to take ownership of problems, and you'll live by a mantra of 'always doing the right thing' - sometimes needing to think outside the box. Supporting the General Manager is a great way to learn the business side of running a pub. It is a chance to develop your skills and gain the knowledge you need to progress your career even further.

We are looking for great people to join us

Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.

What do we do?

We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper's Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.

It's an exciting time to join us!

Upham Inns is growing, and we want you to grow with us and be part of our success. We've been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team