Assistant Manager

Crew Clothing Company; St Albans; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the fashion retail sector is seeking a driven individual to assist in managing store sales and team development. The role focuses on achieving sales targets, enhancing customer experiences, and ensuring high visual merchandising standards. Successful candidates will have experience in the retail industry and a customer service focus.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Essential skills include a focus on customer service and retail experience.
• Good communication skills are a must for this role.

Responsibilities

• Achieve sales targets and maintain exceptional visual merchandising standards.
• Assist in recruiting and developing the success of the store team.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Job description

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To assist the manager in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. To help recruit, retain, motivate, and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

1. Achieve sales targets by demonstrating passion for the product and the brand.
2. Provide accurate information about our product to the customer, including features, benefits, and stock availability.
3. Promote our multi-channel shopping options to ensure maximum customer satisfaction.
4. Provide an inviting and welcoming atmosphere for our customers.
5. Process sales transactions carefully and in line with company guidelines.
6. Demonstrate flexibility to meet the needs of the store.

Purpose of the role:

To assist the manager in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. To help recruit, retain, motivate, and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Key Skills and Experience:

Essential:

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable:

• Good IT skills
• Experience working in a luxury fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognizes the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.