Centre Assistant Manager

Webrecruit; Stevenage; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in the automotive retail sector is looking for a flexible and experienced candidate to manage customer service and sales targets. The role involves a variety of responsibilities from customer interactions to recruitment and team management, ensuring a high standard of service and compliance with company policies.

Benefits

NEST Pension Scheme enrolment after 3 months

Life Assurance

Bonus Scheme

Wagestream for instant access to pay

Retail Discounts

Staff Discounts

Wellbeing Support

Training opportunities

In-house accredited courses

Company Uniform

Qualifications

• Proven experience in a busy retail environment.
• Ability to manage workload independently.

Responsibilities

• Ensure best customer service to minimize complaints.
• Achieve sales targets and maintain cleanliness.
• Recruit and train employees for the Centre.

Skills

Communication

Flexibility

Customer Service

Job description

Hours:
8.30am to 6.00pm, Monday to Saturday, with a day off in the week. Sunday working with a supplementary payment

Salary:
Dependent on experience

Benefits:
• NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice
• Life Assurance
• Bonus Scheme
• Wagestream - releases earnings by giving instant access to pay
• Retail Discounts (High St, Online and much more)
• Staff Discounts
• Wellbeing Support (Employee Assistance Programme, Financial Advice, Health)
• Training opportunities to further your career within the Company
• In-house IMI accredited course to further your development & capability
• In-house Hybrid & MOT training to improve skills & knowledge
• Company Uniform including Safety Boots


Holiday: 20 days per year, plus statutory holidays

The Candidate:
The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting.

Job Responsibilities:
• Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum
• To ensure all sales targets and KPI’s are achieved
• To maintain the cleanliness of the Centre and its equipment on an ongoing basis
• To increase sales of products and services offered by the Company, in accordance with procedures
• Recruit and interview all employees for the Centre
• Identify any training needs for employees to progress and develop within the Company
• Carry out service and repair on all makes of vehicle
• Support other Centres, when asked, when necessary
• To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control
• To comply with reasonable instructions from Management
• The company will supply you with uniform, it must be clean and presentable at all times
• Liaise with Head Office and other Departments

The role reports directly to the Centre Manager

NO AGENCIES PLEASE