Assistant Manager

NFH Restaurants Ltd; Southampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

44 Hour contract

Pension scheme

28 days paid holiday

50% discount for you and friends

Free meal while working

Advanced pay access

Job summary

NFH Restaurants Ltd is seeking an Assistant Manager for Slim Chickens to work as a right-hand partner to the General Manager, overseeing front and back of house operations and delivering outstanding guest hospitality.

You will lead by example, develop your team, and act as a brand ambassador while supporting local marketing and ensuring compliance with company standards. This is a path toward future site ownership within a growing UK network.

Qualifications

• Proven leadership expertise in catering/hospitality.
• Strong communication and coaching skills.
• Experience in a management role within food service.
• Ability to train and develop junior staff.
• Customer-focused with guest hospitality mindset.

Responsibilities

• Support the General Manager in day-to-day restaurant operations.
• Lead by example to deliver outstanding guest hospitality.
• Act as a brand ambassador for Slim Chickens.
• Assist with local marketing to grow sales and brand presence.
• Ensure compliance with company policies and health & safety standards.
• Develop and train the team to be the best in their roles.
• Assist in future site openings and building an engaged team.

Skills

Leadership

People management

Communication

Problem-solving

Training & coaching

Cost control

Job description

DESCRIPTION

Assistant Managers are our General Managers’ right-hand partners. They do more than simply support and occasionally take the reins. As an Assistant Manager you’ll play a full part making the restaurant the best it can be. Our restaurants usually have multiple Assistant Managers, and while the roles may differ slightly depending on whether they’re working front of house or back of house, one thing does remain the same: the very real prospect of one day picking up the keys to your own Slim Chickens not too long from now.

Our Company

We are a dynamic multi-brand franchisee passionate about food and hospitality.

We are growing in the UK within the different brands we represent.

Our people are the heart of our business. Our amazing teams that deliver food and exceptional service to our guests are passionate about what they do. We celebrate individuality, reward hard work, and encourage ambition in each role.

Our Brand

Slim Chickens is an exciting fast-casual restaurant brand that has built up a huge following in the U.S.A and is rapidly growing with expansion in the UK with sites nationwide. Our Southern hospitality and freshly cooked to order chicken has attracted thousands through our doors and has proved a great hit with the Brits since we started operations here in the UK.

As we expand across the UK, we are building a team of passionate, ambitious, driven people to deliver the best possible guest experience and to help us in opening our new sites.

We have built up a reputation of serving the highest quality chicken, marinated in buttermilk, hand-breaded and cooked-to-order, all served to our guests with our friendly Southern American style hospitality. Our food is honest, meals are social, and the door is always open.

We know that the experience our guests receive will only be as good as the people who deliver it, and this is where you can get in on the action and join the Slims Nation.

As an Assistant Manager for Slim Chickens you will need to:

• Support the General Manager in the day-to-day management of the business, both Front of House and Back of House
• Lead by example and inspire your team to deliver outstanding guest hospitality
• Act as a brand ambassador, building awareness of the Slim Chickens brand
• Support with local marketing opportunities to drive sales and the presence of your restaurant and the Slim Chickens brand in your local area
• Ensuring compliance with all Company policies and procedures.
• Proactively develop and train your team to be the best at what they do
• Help in building a passionate, engaged team that provide a great guest experience and can support with future new site opening

To carry out this role you will need to be over 18

Responsibilities

• Manage and supervise Shift Leaders and Team Members
• Support the General Manager to oversee all day-to-day restaurant operations to ensure all Company standards are adhered to
• Support the delivery of all key training with the General Manager and identifying training needs and capability gaps within the team
• Ensure that all audit requirements are adhered to, including Health and Safety, Food Audits, Stock take, EHO and Financial Audits
• Build and maintain an efficient team of employees, driving the team towards the business objectives
• Support the manager to control costs without compromising standards and the Slims guest experience, through weekly and daily line checks
• Working in Back of House helping and training the team during peak times
• Comply with all legislative and Company Food Hygiene and Health & Safety requirements and help promote a positive safety culture throughout the business

Experience

• Proven leadership expertise and excellent problem-solving skills
• Previous experience working in a management position within the catering and hospitality industry
• High level of communication skills with the ability to effectively coach and develop your managers and team

Personal Attributes

• Friendly and approachable
• Career orientated
• Have superb organisation skills
• Uplifting and motivating with a good sense of humour
• Strong communication skills
• Enthusiasm and strong but fun personality
• Excellent time management
• Take pride in personal appearance
• Flexible in your availability/working hours throughout the week

What’s in it for you?

• 44 Hour contract based over 5 days
• A chance to join a company with ambitious growth plans with opportunities to develop and progress your career in an exciting industry
• Participation in the pension scheme
• 28 days paid holiday
• An overall fun, motivated, and growing team to work with!
• Stream - Access to advanced pay
• 50% Discount off your total bill for you and 5 friends in our restaurants (T&C's apply)
• Free meal while you’re working
• Your growth and development is as important to us as it is to you- we work with you to support your development every step of the way.

Are you an inspirational leader? fun? Eager to learn? We would love to have you as part of our team! Come join the Slims Nation!