Assistant Manager

Welcome Break; Rotherham; On-site; GBP 27,000 - 32,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to support unit operations and drive customer satisfaction. This role offers a competitive salary, bonuses, and a £10 meal allowance on shifts. Ideal candidates will have a background in customer service management, a passion for leading teams, and a focus on sales growth. With a structured career path and generous benefits, this position is perfect for those looking to develop their management career in a fast-paced environment. Join a dynamic team that values growth and customer service excellence.

Benefits

30 days’ holiday increases with service

Employee discounts (50% off onsite KFC, BK, Starbucks, Pizza Express)

My Welcome Break discounts at hundreds of retailers

Contributory pension (after 3 months)

Structured career path and bespoke training

Free on-site parking

Generous discounts on hotel rooms for you and family members

Qualifications

• Experience in a supervisor or management role in customer service.
• Passionate about delivering great customer service.

Responsibilities

• Support the Unit Business Manager in running the unit.
• Drive sales and profitability while managing a team.

Skills

Customer Service Management

People Management

Sales Growth

Multi-tasking

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Rotherham, Orchard Road, Whist, United Kingdom, S60 4EQ

Job ID: 125425

Team: Forecourt (TMFR)

Job Type: Permanent

Welcome Break, Rotherham, M1 Junction 33

Pay up to £27000 plus bonus and £10 on-shift meal allowance

Fantastic benefits & discounts, free parking & great career opportunities

Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast-paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.

A Welcome Break Assistant Manager would ideally:

• Have experience in a supervisor or management role in customer service
• Be passionate about delivering great customer service.
• Be a good people manager who can motivate others and lead by example.
• Be a true multi-tasker able to juggle a range of tasks.
• Be business-minded and focused on delivering profitable sales growth.
• Have ambition to develop their management career.

Key benefits for Assistant Managers:

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increases with service
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Job Segment: Assistant Manager, Manager, Business Manager, Management