Assistant Manager

TN United Kingdom; Newton Abbot; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading automotive service company as an Assistant Manager, where you'll play a vital role in enhancing customer experience and driving business performance. This exciting position offers the chance to work closely with a talented team, ensuring high standards of service while managing daily operations. With a strong focus on career progression and training, you'll have the opportunity to develop your skills in a dynamic environment. Enjoy a competitive salary, uncapped bonuses, and a range of attractive benefits that support your well-being and professional growth. Apply today to be part of this success story!

Benefits

5.6 weeks annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Cycle to Work Scheme

Financial planning support

GP Access 24/7

Share Save scheme

Health Cash Plan

Qualifications

• Hands-on experience as a mechanic is ideal for this role.
• Strong focus on customer journey and satisfaction.

Responsibilities

• Assist the Centre Manager in daily operations and customer service.
• Drive profitability while managing a team of technicians.

Skills

Customer Satisfaction Management

Coaching and Training

Technical/Mechanical Ability

Health and Safety Compliance

Communication Skills

IT Proficiency

Time Management

Valid Driving License

Job description

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Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide effective management and leadership, driving profitability with a strong focus on the customer journey. Ideally, you will have previous hands-on experience as a mechanic, as you will divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don’t delay—apply today!

• Average uncapped bonus of £7,100 per year (with potential to earn more)

• 5 days a week

• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave

• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in retail stores

• Discounts on groceries, shopping, insurance, days out, restaurants, and more

• Family & Friends Discount Events

• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme

• Financial planning support via Wagestream - access up to 30% of your salary in advance

• GP Access, 364 days a year, 24 hours a day

• Join the Share Save scheme with a 20% discount on shares

• Health Cash Plan – access wellbeing services and claim back healthcare costs

• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords, including access to hybrid training plus the ATA & MOT Tester Qualifications.

Skills and experience

• Experience / Ability to deliver high customer satisfaction and experience through effective management
• Experience / Ability to deliver coaching/training to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with willingness to learn in-house systems
• Good time management
• A current valid driving licence

We’re in an exciting chapter—rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds, embracing diversity within our one Halfords Family.