Assistant Manager - UK

Zizzi; Exeter; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading restaurant chain seeks an Assistant Manager to support the General Manager in daily operations, team leadership, and customer service. Enjoy a vibrant work environment with opportunities for career development and various employee benefits.

Benefits

50% discount at Zizzi & ASK Italian

Free and discounted menu on shift

Generous tronc contributions

Instant access to earned wages via Wagestream

Discounts on cinema tickets and travel

Access to rotas and payslips online

Employee Assistance Programme

28 days holiday (pro-rata)

Career development opportunities

Company pension contributions

Qualifications

• Assist in organizing, planning, and running the business.
• Support team development and demonstrate strong leadership.

Responsibilities

• Manage team and provide feedback when General Manager is away.
• Deliver exceptional customer service and coach your team.

Skills

Leadership

Customer Service

Job description

Calling all Pizza lovers! (Pasta lovers are welcome too)

Assistant Manager starting from £30,880 per annum plus tronc and benefits

As Assistant Manager, you will assist the general manager in organizing, planning, and running the business. You will coordinate day-to-day responsibilities, demonstrate strong leadership, support team development, and be passionate about your role.

What you'll get:

• 50% discount at Zizzi & ASK Italian for you and your friends (drinks included)
• Free and heavily discounted menu on shift
• Reward system through generous tronc contributions from customers
• Instant access to earned wages via Wagestream
• Discounts on cinema tickets, travel websites, and big brands for your leisure
• Access to rotas and payslips through our online Zizzi community
• Support via our free Employee Assistance Programme, including GPs and wellbeing support
• 28 days holiday (pro-rata)
• Opportunities for career development and progression
• Company pension contributions to plan for the future

Zizzi Assistant Managers play a vital role. Here's a glimpse:

• When the General Manager is away, you take charge—running shifts, managing the team, providing feedback, and embodying our culture and values.
• Deliver exceptional customer service and coach your team to do the same.
• Become an expert on our menu, ensuring only perfect plates leave the kitchen, with Italian food at the heart of our offerings.
• Support the General Manager in achieving financial targets and monitor business performance.
• Ensure the restaurant maintains a fabulous appearance at all times.

And you do all this through our Zizzi Values—what matters most to us:

Growth: Strive to be better than yesterday; we seek continuous improvement as a team, in our business, and in our contributions to the world.

Individuality: Celebrate differences and take pride in what makes us unique, encouraging everyone to be their best selves.

Drive: Make things happen by adapting to challenges, avoiding shortcuts, and motivating others to achieve more.

Togetherness: Be part of something bigger; support each other through challenges and successes.

Fun: Enjoy the everyday moments; while we take our goals seriously, we don't take ourselves too seriously.

We are Zizzi. At Zizzi, we are a family—it's never just me, always we. Customers included.