Assistant Manager

Mitchells & Butlers PLC; Newcastle upon Tyne; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Company pension

28 days holiday

High-street discounts

Share options

Employee helpline

Job summary

As Assistant Manager at Miller & Carter - Newcastle, you’ll support the General Manager to lead the team and drive guest satisfaction. You’ll mentor staff to be the best they can be, delivering a memorable dining experience in a fast-paced environment.

Mitchells & Butler’s culture emphasises growth, with our 3-day Steak School and extensive staff discounts across brands. Join a team that rewards success and values each team member.

Qualifications

• Previous management experience in hospitality is desirable.
• Ability to motivate and develop a team to deliver guest satisfaction.
• Strong communication and leadership skills.

Responsibilities

• Use your management experience to support the General Manager in the day to day running of the business, acting as Duty Manager when needed.
• Inspire and train your team to deliver food, drink, and service to be proud of.
• Be a role model and guide development within your team.
• Lead the team to deliver moments that wow our guests and keep them coming back.

Skills

Team leadership

Communication

Guest service

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Assistant Manager at Miller & Carter - Newcastle, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded ‘The Masters of Steak' accreditation.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.