Assistant Manager

Mission Mars; Newcastle upon Tyne; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

50% staff discount

Bonus up to 32% yearly

Free guestlist entry to events

Free food & drinks after shifts

Industry-leading training

Job summary

Rudy's, part of Mission Mars, is seeking an Assistant Manager in Newcastle upon Tyne. You will support the General Manager to drive restaurant performance, lead shifts, and nurture a positive team culture. The role is hands-on and focused on guest experience, standards, and cost awareness.

With a market-leading stance in pizza and a strong growth path, you’ll develop talent, run operations smoothly, and contribute to ongoing training and recruitment as the team expands.

Qualifications

• Experience in a management or senior supervisory role in hospitality.
• Strong leadership presence with ability to motivate staff.
• Commercial awareness including budgeting and labour management.

Responsibilities

• Support the General Manager in leading a high-performing front-of-house team.
• Run shifts independently and own the floor during your shift.
• Develop team culture and maintain high standards of service and guest experience.

Skills

Leadership

Hospitality experience

Guest service

Team development

Job description

Assistant Manager

Run a restaurant, lead a team, and maybe eat a lot of great pizza while doing it.

Position: Assistant Manager

Salary: £32,900 | Tips & Tronc Monthly | Up to 32% Bonus Per Annum paid Quarterly

Contract: Full time

This is a big role for someone who's ready for it. As Assistant Manager at Rudy's, you'll work closely with the Senior leaders on site to drive the performance of the restaurant, from team culture and guest experience through to standards. It's fast-paced, it's hands-on, and it's genuinely rewarding when you get it right.

Let us Introduce ourselves

Born in Manchester in 2015, Rudy's was built on one idea: passion beats everything. Fresh dough made daily, the finest Italian ingredients, and pizzas cooked in just 60 seconds flat. We're now 39 sites across the UK and still growing - and the energy that started us hasn't gone anywhere.

What you'll be doing

• Supporting the General Manager in leading a high-performing front-of-house team
• Running shifts independently and owning the floor completely when it's yours to run
• Building and maintaining a team culture that people actually want to be part of
• Driving standards across service, guest experience, and compliance — every shift
• Managing labour, scheduling, and day-to-day cost awareness
• Identifying and developing talent within the team — spotting the next supervisor, the next manager
• Handling guest feedback and resolving issues with confidence and good judgement
• Supporting with recruitment, onboarding, and training as the team grows

Your Day-to-Day

• Experience in a management or senior supervisory role in a hospitality environment
• Strong leadership presence - you motivate people
• Commercial awareness and comfort working with labour, budgets, and P&L basics
• A genuine passion for great food, drink, and the guest experience
• Resilience, energy, and a hands‑on approach
• Ambition to grow into a Deputy or General Manager - this role is a stepping stone

The Good stuff

• Worldwide pizza trips - Naples, New York, and wherever comes next
• 50% discount across all Mission Mars venues - for you, friends & family
• Up to 32% bonus per year, paid quarterly
• Free guestlist entry to Albert Hall, Manchester
• Complimentary food & drink after every shift
• Real progression opportunities across a growing business
• Industry-leading training & development programmes
• Festa di Natale & Barbecue Estivo invitations every year
• Birthday card & gift - we celebrate our people proper
• Work for a 'World Class' business, as voted by Best Companies 2024

Why Rudy's you ask? We asked some of the team for you

‘Great place and people to work with, I’ve made so many new friends’

‘I really enjoy Rudy’s – the atmosphere, my colleagues and the customers are incredibly friendly’

‘I love Mission Mars and Rudy’s – how you train and encourage development. I feel at home here and love my job’

‘Rudy’s has been such a breath of fresh air for me.’

At Mission Mars, we're committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview, please let us know at [e-mail]