Assistant Manager

Mole Valley Farmers; Newbury; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension match up to 5%

Employee discount 25%

Free parking on site

Annual leave 33 days

Training & development

Career progression

Life assurance

Employee assistance programme

Job summary

Mole Valley Farmers is seeking an Assistant Manager to support the Store Manager, drive commercial success and ensure an exceptional customer experience. You’ll lead by example, motivate your team, and cover the Store Manager in their absence.

You will manage stock, merchandising, and shop operations, while delivering targets and maintaining high standards of service. This is a full-time, permanent role at our Newbury store.

Qualifications

• Proven experience in a supervisory or management role within a retail or customer-facing environment.
• Experience managing stock, merchandising, and delivering commercial targets.
• Excellent communication and interpersonal skills.
• Strong understanding of retail operations, including sales, stock control, and customer service.
• Confident interpreting financial data and managing budgets.
• Solid IT skills and awareness of Health & Safety and GDPR compliance.

Responsibilities

• Driving store sales and margin performance through innovative thinking.
• Collaborating on the creation and delivery of the store’s sales budget and business plan.
• Ensuring visual merchandising standards are met and stock availability is maximised.
• Leading seasonal promotions and local events with creativity and customer focus.
• Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented.
• Recruiting, onboarding, and developing team members who embody our values.
• Managing stock integrity, store audits, and financial controls with accuracy.
• Ensuring compliance with health & safety and company policies.

Skills

Leadership

Customer service

Communication

Stock control

Budgeting

IT skills

Job description

We’re looking for a confident and customer-focused Assistant Manager to join our team. This is a key leadership role in supporting the Store Manager, driving commercial success, and ensuring every customer enjoys an exceptional experience. If you’re passionate about retail, love motivating teams, and thrive in a fast-paced environment, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week, working 5 out of 7 days

As Assistant Manager, you’ll play a vital role in the day-to-day running of the store. You’ll lead by example, inspire your team, and create a positive, knowledgeable, and solution-focused environment that reflects our values. You’ll also take on the responsibilities of the Store Manager in their absence.

Key Responsibilities Include

• Driving store sales and margin performance through innovative thinking
• Collaborating on the creation and delivery of the store’s sales budget and business plan
• Ensuring visual merchandising standards are met and stock availability is maximised
• Leading seasonal promotions and local events with creativity and customer focus
• Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented
• Recruiting, onboarding, and developing team members who embody our values
• Managing stock integrity, store audits, and financial controls with accuracy
• Ensuring compliance with health & safety and company policies

About You

Proven experience in a supervisory or management role within a retail or customer-facing environment

Experience managing stock, merchandising, and delivering commercial targets

Excellent communication and interpersonal skills

Strong understanding of retail operations, including sales, stock control, and customer service

Confident interpreting financial data and managing budgets

Solid IT skills and awareness of Health & Safety and GDPR compliance

A natural ability to lead, motivate, and inspire others

You’ll be proactive, approachable, and solution-focused, with a flexible and team-oriented attitude. A passion for delivering outstanding customer service and driving continuous improvement is key

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies