Assistant Manager

Boot Inn Lapworth; Metropolitan Borough of Solihull; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Hotel discounts

My Fuller’s benefits

Healthcare Cash Plan

Full induction and training

Wagestream early wage access

Job summary

Lovely Pubs is seeking an Assistant Manager to lead daily operations with a focus on guest experience and staff development. You will foster a welcoming environment, oversee service delivery, and support senior management in achieving business goals.

The role offers extensive training and opportunities across our pubs and hotels, with benefits including staff discounts, tips, and access to Wagestream for early pay. This is a hands-on position in a fast-paced setting.

Qualifications

• Must be able to create a friendly atmosphere for the team and customers.
• Hands-on leader with the ability to manage day-to-day operations.
• Excellent communication and decision‑making skills.

Responsibilities

• Oversee daily pub and hospitality operations to maintain service standards.
• Lead and develop the front‑of‑house team, ensuring a smooth, welcoming guest experience.

Skills

People management

Customer service

Communication

Team leadership

Decision making

Job description

Join Lovely Pubs:

Where individuality is celebrated, and community is at the heart of everything we do. At Lovely Pubs, we are not just offering a job, we are inviting you to be part of our growing family, where your true self is valued.

British pubs have come a long way since the dark old days of 'warm beer and cold food,' richly evidenced by our approach to the pub experience.
This charming pub and restaurant has all the traditional bits (of course), mixed with plenty of modern touches. It combines unusual, high class food with the finest wines and beers, all against the background of a perfect country pub atmosphere.
Our customers tell us our food is tremendous, both in quality and value. We have a great cellar stocked up with cask ales and wines from around the world. As our food menu and winelists show, we know a thing or two about great pub food and drink.
All this in the beautiful setting of the Warwickshire countryside – we think you'll like it.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.