Assistant Manager

Archie's; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A vibrant restaurant chain is seeking Assistant Managers to join its expanding team in Manchester. You will oversee daily operations, enhance customer satisfaction, and leverage your leadership skills to cultivate a high-performing environment. With competitive pay and various employee benefits, this is an exciting opportunity for those looking to advance in their hospitality careers.

Benefits

Quarterly bonus based on store targets

Free meals on shift + 30% discount

Excellent training and career progression

Financial wellbeing app with flexible benefits

Qualifications

• Proven experience as an Assistant Manager in a fast-paced restaurant.
• Leadership experience, managing teams effectively.
• Strong customer service management skills.

Responsibilities

• Coordinate daily store operations leading by example.
• Deliver excellent customer service and maximize satisfaction.
• Motivate and mentor team members to meet targets.

Skills

Leadership

Customer Service

Food and Beverage Knowledge

Motivation

Tools

Restaurant Management Software

Job description

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Want to join Archie’s and become a valued member of our Front of House Leadership team?

Archie's has a 5-star appeal and is a recognized and admired place to be, with a creative and unique menu, and an edgy, vibrant, and cool environment to dine and hang out. Our mission is to provide the most unique and exciting menu while delivering the best quality service to our loyal fans and customers.

We are looking for future superstar Managers to join our growing business, which currently has sites across Manchester, Birmingham, Liverpool, and Leeds. More locations are on the way, making now the perfect time to join us.

We offer competitive pay, employee benefits, and a great work environment.

• Location: Trafford
• Assistant Managers will work shifts that include late evenings and weekends.

Benefits of working as an Archie’s Assistant Manager:

• Quarterly bonus based on achieving store targets
• A free meal on every shift + 30% discount at all Archie’s sites for you and your guests
• Excellent training and opportunities for career progression
• Wagestream financial wellbeing app with flexible benefits and discounts with over 100 brands

Plus, more benefits to come…

Assistant Manager responsibilities include:

• Coordinating daily store operations in the absence of the General Manager, leading by example
• Following all cash handling procedures
• Being accountable for overall business performance, including sales, stock, and labor
• Delivering excellent customer service and maximizing satisfaction
• Responding promptly to resolve customer complaints
• Organizing and supervising shifts with a focus on excellence
• Ensuring compliance with sanitation and safety regulations, completing checklists
• Maintaining food and drink quality to brand standards
• Controlling operational costs and reducing waste
• Promoting the brand in the local community through word-of-mouth and events
• Motivating, mentoring, and providing feedback to team members and leaders to meet targets

Requirements and skills:

• Proven experience as an Assistant Manager in a branded or quick service restaurant environment
• Experience managing front and back of house teams in a fast-paced setting
• Leadership experience in hospitality seeking career advancement
• Customer service management experience
• Extensive food and beverage knowledge, including ingredient and dish details
• Familiarity with restaurant management software
• Strong leadership, motivation, and people skills
• Desire to learn, develop, and progress

Note: All Managers must undergo a DBS check, processed at the offer stage.