Assistant Manager - Manchester Airport Terminal 2 Air Side - New Store Opening!

Pandora A/S; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join a leading global jewellery brand as Assistant Manager at Manchester Airport's new store. Lead a high-performing team, ensuring operational excellence and outstanding customer service. Benefit from a competitive salary, monthly bonuses, and a generous uniform allowance amongst many other perks!

Benefits

Generous monthly bonuses

Annual jewellery uniform allowance

Access to retail discounts

Support for health and wellbeing

Incentives and gifts throughout the year

Qualifications

• Prior experience in consumer product retailing preferred.
• Proven sales and profitability experience.
• Ability to establish and coach a high-performing team.

Responsibilities

• Support and motivate the in-store team to achieve targets.
• Manage store operational aspects and ensure commercial success.
• Serve as a brand ambassador and ensure exemplary customer service.

Skills

Sales driving

Customer service

Strong communication

Team coaching

Adaptability

Job description

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Assistant Manager - Manchester Airport Terminal 2 Air Side - New Store Opening!

City: Manchester

Country/Region: GB

Application Deadline: -

Opening in July 2025 as part of the role out of the new phase of T2 Terminal at Manchester Airport

Interview process from April 2025

Hire dates to cover training from June 2025

Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!

We are currently seeking an organised, pro-active and results driven assistant store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us!

In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.

The role

The assistant store manager is our brand ambassador and responsible for the day-to-day operational running of the store. You will report to the store manager and be their biggest support - ensuring the commercial success of the store - and be responsible for running the operational aspects of a high-performing store.

What to expect from the role

• Along with the store manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary Pandora customer service
• You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance
• You will be responsible for the successful running and trading of the store in the absence of the store manager
• You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital
• You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. You will nurture and develop the store team, to unlock their full potential and support their development

The successful candidate

Our assistant store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.

Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.

An ideal candidate will have:

• Proven experience in driving sales and profitability in store
• A passion for driving a culture of exemplary customer service
• Strong communication skills in order to establish and coach a high performing team
• The ability to be adaptable and flexible to changing business needs
• A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
• A well-presented appearance with a taste for desirable products and a passion for retail

Why work with us?

O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

• A highly competitive salary
• Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
• A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
• Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
• Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more
• Parties, incentives and gifts throughout the year

If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*

ABOUT PANDORA

Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.