Assistant Manager

Ship; London Borough of Wandsworth; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Service charges

28 days holiday

Free staff meals

Staff discount 20% in all Young's pubs

Company pension scheme

Share Save Scheme

Descripción de la vacante

The Ship in Wandsworth, London, is seeking an Assistant Manager to lead a lively team in a busy, food-focused pub by the River Thames. The role emphasizes exceptional customer service, staff development, and proactive management to sustain the pub’s renowned guest experience.

You will be guiding the team, maintaining standards, and driving the continued success of the pub with support for ongoing career development within Young's pubs.

Formación

• Proven experience in hospitality management.
• Strong customer service focus with staff coaching.
• Ability to lead a team and manage shifts and training.

Responsabilidades

• Lead front-of-house team to deliver excellent service.
• Ensure high standards of hospitality and customer satisfaction.
• Oversee shift planning, training, and performance feedback.
• Maintain pub standards and smooth daily operations.

Conocimientos

Leadership

Customer service

Team management

Hospitality experience

Descripción del empleo

Assistant Manager

The Ship has been providing parched Ship Mates refreshments and food on the banks of the River Thames since 1786, making us one of the most famous landmark pubs in London. Here in the heart of Wandsworth, the crew are dedicated to providing their customers with excellent service, led by Admiral Matt at the helm. Join a fun team and get paid weekly with service charges, a holiday scheme, free staff food, paid breaks & 20% staff discount within all Young's pubs.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.