Assistant Manager

Duke's Head, Putney; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career progression to GM

Fully funded apprenticeships

Staff discounts

Free meals

28 days holiday

Company pension

Job summary

The Dukes Head in Putney is seeking an energetic Assistant Manager to lead our team across three floors, including Dukes bar, Coxswain restaurant, and Rowing Club. You will deliver outstanding customer service, drive staff development, and maintain a memorable guest experience in a busy riverside pub.

We offer career progression toward general management, fully funded apprenticeships, generous holidays, a pension, and staff discounts.

Qualifications

• Proven ability to lead a team in a fast-paced hospitality environment.
• Strong customer focus and communication skills.
• Proactive approach to coaching and staff development.

Responsibilities

• Lead and motivate a multi-floor pub team to deliver excellent guest service.
• Oversee daily operations and ensure smooth service across the Dukes Bar, Restaurant, and private hire spaces.
• Train, guide, and develop staff to uphold brand standards and service quality.

Skills

Customer service

Team management

Leadership

Staff training

Job description

Assistant Manager

The Dukes Head is an iconic riverside pub in Putney just 10 minutes walk from Putney Bridge, East Putney and Putney rail stations. We are a large and diverse business operating over 3 floors including our Dukes bar, Coxswain restaurant, Rowing Club cocktail bar & Wolsey Room for private hire. This makes any role within the pub a challenging and exciting prospect for any applicant. Nearest public transport – Putney Bridge, Putney Train Station.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.