Assistant Manager

Exmouth Arms; London Borough of Islington; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Training and development

Career progression

30% discount across pubs/bars/restau­r

Annual team trips abroad

28 days holiday

Employee Assistance Programme (EAP)

Referral scheme up to £1000

Birthday day off

Cycle to work scheme

Job summary

Exmouth Arms is part of Urban Pubs & Bars, London’s leading independent pub company. We’re seeking an ambitious Assistant Manager to drive high service standards and commercial success at our iconic venue in Exmouth Market.

You’ll train, mentor and lead a team, manage day-to-day operations, and seize growth opportunities as the group expands. Enjoy a competitive salary with bonus, great benefits and a supportive, energetic culture.

Qualifications

• Minimum 1 year experience as a manager at a pub or similar venue.
• Strong communication and organisational skills.
• Ability to train, mentor and develop staff to maintain high standards.
• Ambition to progress within a growing pub group.

Responsibilities

• Support the General Manager in all aspects of running the venue as if it were your own business.
• Be business savvy with strong commercial understanding.
• Lead and develop staff to sustain exceptional service and customer satisfaction.
• Grow and progress within the company as new openings occur.

Skills

Team leadership

Staff training

Customer service

Communication

Problem solving

Entrepreneurial flair

Job description

Assistant Manager - Award Winning Pub Group - Quality - London

Welcome to London's biggest independent pub company!
Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

Urban Pubs and Bars are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.

Standing proud at the corner of Exmouth Market is the Exmouth Arms, an iconic two story pub filled with charm and beauty. Loved by the community the Exmouth is well known for its great service, phenomenal gastro pub dishes and bespoke cocktails. We guarantee a warm welcome and an abundance of good vibes, 7 days a week.

The Role

• As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business.
• Be business savvy and demonstrate great commercial understanding.
• Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
• This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as youwill be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we looking for:

• "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own
• Be cool, calm and collected, manage pressure with ease, nothing can phase you
• You’re not precious. We leave our egos at the door and help get sh*t done
• Must have minimum 1 years’ experience as a manager depending on the property being looked at
• Solid communication and organisational skills, be approachable
• Superb customer & floor service skills
• An entrepreneurial flare
• Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun

What's in it for me:

• A competitive salary & bonus scheme
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
• The opportunity to make strategic decisions within your business – take ownership and Be Fearless
• Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
• 28 days holiday
• Employee Assistance Programme (EAP)
• Good people know good people - an awesome referral scheme up to £1000 !
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme